Infosys BPM Senior Customer Service Associate Reviews

Likes

Environment is the only thing good at this company

Dislikes

Everything else, if we want to move internally, managers will ask to put the paper or else work in the same engagement

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only campus is good, nothing much to write good about this company

Dislikes

Company has terrible policies, lots of deductions, if take LOP still company will recover that money from you stating it was business loss for us. You have complete 9.15 hours on an average monthly, if it is 9.14 then they will deduct leave. I had very bad experience with infosys. Please think twice before you join..

Likes

Nothing

Dislikes

No Motivation and pay hikes are very low. Micromanagement of people on working on system. Even going to toilet is also counted as non productive. There is one manager SIva Rebbragada he is the worst manager I am seen in my career.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Has good job security and opportunities over many locations if want a change.

Dislikes

If want good increment in salary at appraisal and promotion, it's definitely not possible here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Campus and work culture

Dislikes

No Hike or Nothing. join the company with negotiating a good package because it's going to be the same for next 3-4 years

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Not much to like. Working because of need.

Dislikes

When hired was said there will be increment in every 6 months. But no appraisal since 2 years. The client is very bad keeps pressure and own team is bullying. Also manager doesn’t care of anything lots of politics and focus on 1-2 employees

Likes

Enables the employee to have a new learning and professional work culture .

Dislikes

Employee personal are fully satisfied like transport facilities

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning, different style of leadership, top management are down to earth. Encourage automation, job security.

Dislikes

Office politics which same across, slow growth, no deskilling for better opportunity. Career pathing is Nil, micro management. Salary is average

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It gives opportunity and job to next people. Atleast helps to kick start career.

Dislikes

Manager was worst. Focus on micro-management and favorism. Too less salary offered. No hikes at all. Even manager's salary is too less. ODC are so bad. No place to eat in night shift. No microwave on the floor. Coffee machines never work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

Terrible and toxic work culture. After leaving the organization also the team has not provided my documents and its been more than 60 days I am chasing them but not getting any proper response. Though I have inform them that I need to submit my doc. to the current organization still they are not providing my reliving letter. Its one of the worst company I have ever worked with.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They give free learning materials for cloud topics and provide free certification vouchers.

Dislikes

In last three years they don't provide the salary hike and promotion. Even though I have best performance.

Work Details

Work policy: it depends upon the team.My team 5 days per week, others teams 2 or 3, days per week

Work days: Monday to Friday (Flexible Timings)

Likes

Job security and company culture, Infosys Pune phase 2 campus is very good to explore

Dislikes

no promotions and salary hikes, Infosys hired employee in very low salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

very good companyvery good company towork with, lots of oppounity to lean / update Skill and personal growth. It is employee frendly. Lots of welness benefits.

Dislikes

Salary is way low from the market. Annual increment is very low.

Work Details

Work policy: No hybrid

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Hybrid Can easily fool manager

Dislikes

Sarkari kam No growth Lot of politics People think they are supreme by knowing new tech and some basic excel They want to put you down for their small work and make it a big deal like its very difficult People coming from other organisation try to outsmart and work as they are doing there and just setlle up there bcs its easy to keep going with contacts with leads

Likes

Job security and work life balance is very good. Client appreciations and role readiness programs are good. Company culture is also very good

Dislikes

Salary is too much on a lower level comparing with salaries in the market for same job levels/roles. Yearly salary revisions are in single digits even though you get extraordinary ratings.