iEnergizer Customer Success, Service & Operations Department Reviews

Likes

The environment and the people the way everyone interact with each other and help in developing their skills .

Dislikes

I'm not sure about any dislike,cause this is my first time here

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything except the biasness of other AM levels and Manager level. They should understand the fact that a person knows better because that person has devoted to the process and client. Higher management is better.

Dislikes

Just Biasness and politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The only thing I like here is the connections I have made with few people!

Dislikes

1. Money snatchers made illogical policies just to cut salaries and it gets divided into higher management donkeys. 2. They are different from every employer in terms of working hours. There’s not a single company I know which asks for 10 hours shift. 2. 90% of the seniors including Team Leaders, Managers, Sr. Managers and even fewAVP’s are like they can never be selected anywhere else if they leave! Higher management is all made up of Donkeys, womanizers and brown-noser sycophants. **Those who believe in growing up in their lives should never work in that environment! And those who are reading this and still want to give it a try - Best of luck!...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Its good to work at ienergizer . Alot of things we have learn from this organisation. It's the best place to enhance your skills and to boost the experience.

Dislikes

Time management is not fair enough have to improve it .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The best thing about the company is that it provide lucrative rumeneration to freshers and get to learn lots of things as a fresher.

Dislikes

The company is not good interms of promotion and benefits for experienced candidates.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing.

Dislikes

Very bad culture. You are a kind of labour here. You are having only 60 min break here in a 8.30 hrs shift. In that you have to manage your lunch tea break bio break everything. And 1 more interesting thing. If your trainer or manager called you for a training session. That break will also included in your personal break. Means youhave to stretch your shift about 2 more hours.(8.30 hrs + 2 hrs=10.30.hrs. 2nd thing. For managers and above level washroom is available next to yours production room, but for executive who is having load of work and break they have to go around end of the office means for toilet you have to waste another 15 min break. Which is included in your personal break. You are getting hire for inbound customer care service but suddenly you got a promotion of doing hard core sales and even you din't have experience of thta but managers will force you and don't support. And says jo ukhadna h ukhad le. Aur b bhot kuch h ek br kuch try krie experience apna.. and 1 more thing hume apne hr ka he ni pta. Puchte h toh bolte h pta ni kon h even senior manager😂. Apki koi email id nhi h company ki. Jo hum internally mail kr ske. Ab baki ap samaj jao khud. Resign papper pr likhvate h😂...Read More

Work Details

Work timings: Strict Timings

Likes

Punch in punch out attendance system otherwise Manager will blackmail you for not approving attendance.

Dislikes

It’s Management , especially Pradeep Singh which was Airtel’s Manager keeps shouting at employees for almost anything. He has no sense how to talk to people and also blackmails employees for taking leave and other things, basically he has no sense how to behave.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good work environment and culture.

Dislikes

Supervisors are not at all helpful to agents. They are always on the hunt to deduct agents money and make sure to show them their place.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The best part of working in this organisation was that the the financial calculations are really good and on point .

Dislikes

I did not like the system of punch in machine as those machine don't work well due to which many employees face problem and their salary also get deducted as there is no other alternate support for the same .

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Trust me, everything about this company is terrible. Worst people of this era are together working in this company.

Dislikes

Supervisors are not at all helpful to agents. They are always on the hunt to deduct agents money and make sure to show them their place.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good Infrastructure

Dislikes

I worked there for nearly 5 months and relieved on Jan 12 2024 and was short of just a half a day notice period due to medical emergency and also submitted documents, till May 2024 I did not get my final settlement Money nearly 13k which I worked hard including overtime. Here Management at its worst. They will ask you to do overtimeeven in your weekends. Since it is a BPO, I did not get leave even on Diwali which I requested for Long back itself and next day to Diwali when I was on leave, they called me to do Overtime for Process requirement. Even though I had plans I had to cancel it and come to office. Think twice before you join here....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

"I enjoyed working at iEnergizer because of the supportive environment that encouraged teamwork and growth. The opportunities for professional development were valuable, and i felta sense of satisfaction is knowing that my work was contributing positively, both to the company and to my family's well-being."

Dislikes

"One area that i felt could be improved during my time at iEnergizer was the clarity around career development opportunities. While i enjoyed the work and the supportive environment, i wished for more visibility into potential paths for advancement within the company."

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.