IBM Senior Customer Service Executive Reviews

Likes

Infrastructure, Environment

Dislikes

Company is very good but people are bad. Supervisor along with other employee Bully. when made complaint nothing happens. Dont let you do job and dont follow hr policy. I was tslked very rudely by female supervisor and males bullied me by doing gestures. IF any thing happens like , do not hesitate to go to police.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Just Brand name

Dislikes

All power goes to Manager and they decided without any consult with Team members.

Likes

Saturday sunday off

Dislikes

The managers are not good at IBM.Even didn't paid me the last month salary.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I like everything there very perfect company for fresher and experience

Dislikes

Office politics is more but ibm take proper care for the same like they have seperate team to resolve this kind of issues

Likes

Flexible timings and hybrid work culture.

Dislikes

No growth and recognition Lot of politics and bias among team members No good hike Work pressure

Likes

Employee can maintain work & life.

Dislikes

No appraisal, promotion.

Likes

Work culture

Dislikes

Everything was good in IBM

Likes

Work life balance

Dislikes

Management try to separate from employees and wanted to show premium class.

Likes

Company’s policies

Dislikes

Micro management from IBM senior manager for sbi client at belapur, no IT culture by IBM management. False commitment to client without prior technical feasibility and hence pressure on ground level resources. Mandatory weekend working, if you refuse they will threaten you.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

You can easily take sick leaves.

Dislikes

Small term and very outdated projects. In interview even in client interview also they will ask questions like NASA but at ground level you will get work like a fresher. If you are an experienced person your all knowledge will get rusted here. And if by any chance you want to change the project. You need to face very bad politics. If you get frustrated and want to resign, you can not leave before 90 days. The buy out policy is there but your manager will not accept it....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Maturity in policies and procedures, great learning resources

Dislikes

Fully managers and scrum masters are major. No scope for developers and technical people career growth. They are just billable resources. No hikes and pramotions may get GDPR yearly once.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work pressure depends on project. Overall good company to work and food for womens.

Dislikes

No promotion and hikes at all. Promotion hikes gdp everything depends on PeM.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good technical team at cloud A lot of learnings for new talents Expert management in reducing hikes

Dislikes

Unnecessary learnings throughout the year at least at cloud Appraisal on jan however hikes on July No professional growth Fixing side effects of a fix gives an impression that the talent is working consistently Bloating ones work gets attention

Likes

Work life balance

Dislikes

They don't even provide hikes if your pmr ratio is high and by giving silly reasons they keep you on under such situations where they will not give you hike. overall bad experience

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Work life balance and company culture is good...for freshers first year hike will be good then u can expect normal hikes based on ur project revenue.

Dislikes

Nothing like dislike....all will be good

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They are too flexible in terms of work, productivity matters here. No strict work from office which is great by the way.

Dislikes

The promotion cycle looks terrible and of course, it is a service-based company, so can't expect a huge salary hikes.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.