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HGS Customer Support Officer Reviews

Updated 6 Dec, 2023
Overall Rating
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3.9/5
based on 18 reviews

Rating distribution

Category Ratings

4.6

Company culture

4.6

Job security

4.5

Skill development

4.4

Work satisfaction

3.8

Work-life balance

3.6

Promotions

3.5

Salary

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

53% employees reported

Flexible timing

Flexible timing

69% employees reported

No travel

No travel

56% employees reported

Gender based rating

3.9
female

Rated by Women

6 reviews

3.9
male

Rated by Men

11 reviews

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Top Mentions in HGS Customer Support Officer Reviews

18 reviews found

Sort by: Popular
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People also ask about HGS's Customer Support Officers

Is HGS a good place to work for Customer Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 18 employee reviews, it's clear that most customer support officers have an average experience working at HGS. Company culture holds the highest rating at 4.6, while salary is rated the lowest amongst all factors at 3.5. Read reviews about salary on AmbitionBox.
Does HGS pay their Customer Support Officers well?
According to AmbitionBox reviews, HGS customer support officers rate their salary and benefits at 3.5 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer support officers salaries here and to read reviews specifically about salary and benefits at HGS for customer support officers, click here .
How is the work culture at HGS for Customer Support Officers?
Work culture at HGS for customer support officers is rated 4.6 out of 5 by 18 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS.
How is the job security at HGS for Customer Support Officers?
Based on 18 reviews on AmbitionBox, HGS's customer support officers rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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HGS Customer Support Officer Salary
based on 14 salaries
₹1.1 L/yr - ₹4.1 L/yr
12% less than the average Customer Support Officer Salary in India
View more details
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
4 total responses
+2 more benefits
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