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3.9

based on 6.8k Reviews

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HGS Customer Support Officer Reviews

based on 4 reviews
Updated 29 Feb, 2020

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.7

Job Security

4.6

Company culture

4.5

Skill development

4.4

Work Satisfaction

3.8

Work-Life balance

3.6

Promotions/Appraisal

3.6

Salary & Benefits

Top Mentions in HGS Customer Support Officer Reviews

4 reviews found for "salary"

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People also ask about HGS's Customer Support Officers

Is HGS a good place to work for Customer Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 4 employee reviews, it's clear that most customer support officers have an average experience working at HGS. Job Security holds the highest rating at 4.7, while salary & benefits is rated the lowest amongst all factors at 3.6. Read reviews about job security and salary & benefits on AmbitionBox.
Does HGS pay their Customer Support Officers well?
According to AmbitionBox reviews, HGS customer support officers rate their salary and benefits at 3.6 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer support officers salaries here and to read reviews specifically about salary and benefits at HGS for customer support officers, click here.
How is the work culture at HGS for Customer Support Officers?
Work culture at HGS for customer support officers is rated 4.6 out of 5 by 4 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS. To read reviews specifically about work culture at HGS for customer support officers, click here.
How is the job security at HGS for Customer Support Officers?
Based on 4 reviews on AmbitionBox, HGS's customer support officers rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS for customer support officers, click here.

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Gender Based Ratings for HGS Customer Support Officer

based on 17 reviews
3.9
Rated by 6 Women

Rated 4.8 for Job Security and 4.7 for Company Culture

women
3.9
Rated by 11 Men

Rated 4.2 for Company Culture and 4.0 for Job Security

men

Working Days for HGS Customer Support Officer

based on 18 reviews
Rotational Shift
53%
Monday to Saturday
27%
Other
13%
Monday to Friday
7%

Work Timings for HGS Customer Support Officer

based on 18 reviews
Flexible timing
Strict (4pm - 10pm)
Strict (8am - 5pm)
69%
8%
8%
15% employees reported other strict timings

Shift Timings for HGS Customer Support Officer

based on 18 reviews
Day shift
Night shift
75%
25%

Business Travel for HGS Customer Support Officer

based on 18 reviews
No travel
56%
Within city
33%
Within country
11%
HGS Customer Support Officer Salary
based on 14 salaries
₹1.1 L/yr - ₹4.1 L/yr
12% less than the average Customer Support Officer Salary in India
View more details
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
4 total responses
+2 more benefits
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