HGS is rated
3.9 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.9 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Support Officer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
18 reviews found
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Popular
Customer Support Officer in
Raipur
Full Time
·
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2023
Likes
Good job
Dislikes
No dislike about work
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Customer Support Officer in
Chennai
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Feb 2020
Likes
Likes: team coordination..
Work experience
Work nature
Dislikes :
Salary low
No growth
Dislikes
No
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Officer in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Aug 2018
Likes
Work Environment is good inside office.
Dislikes
About Salary.
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Customer Support Officer in
Bangalore / Bengaluru
WCC process Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Sep 2018
Likes
Work Environment
Dislikes
Partiality, Politics
Work Details
Customer service
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Officer in
Mangaluru
Postpaid Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2018
Likes
I like in hgs manager and I learned something new
Dislikes
No improvement in carrier
Work Details
Not bad
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Officer in
Indore
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2018
Likes
Communication skills workinG
Dislikes
According working time salary not good but salary upgrade wait much not promote very soon-h.g.s
Work Details
Up-east prepaid idea call center
Work timings: Strict Timings
Customer Support Officer in
Bangalore / Bengaluru
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 27 Jul 2019
Likes
Worst, don't join here..
Dislikes
No respect for individual, no growth, politics, they tell you to work for more hours, but no money for that hours...and so on
Work Details
Work days: Rotational Shift
(Strict Timings)
You are reading trusted reviews. Keep reading to find out more about
HGS.
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Support Officer in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 10 Sep 2017
Likes
Too easy growth opportunities However those are not for hard and smart workers infact those are sadly for those who are good at buttering.
Dislikes
Rotational shift and week off's, too difficult to adjust your body.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Officer in
Indore
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Sep 2021
Likes
Good
Dislikes
Good
Work Details
4 year's
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Support Officer in
Noida
operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2018
Likes
management staff is quite good they are very supportive.
Dislikes
compensation was very bad
Work Details
working at hinduja is a fun, as i was a performer so it was very interesting and full of joy for me
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Officer in
Indore
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Jan 2019
Likes
4eyar
Dislikes
Narendra
Work Details
Good worke
Work days: Monday to Saturday
Customer Support Officer in
Indore
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 21 Feb 2018
Likes
Work environment
Dislikes
Work environment
Work Details
Idea customer service
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Officer in
Indore
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Sep 2017
Likes
Very good compny...
Dislikes
My persional problem
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about HGS's Customer Support Officers
Is HGS a good place to work for Customer Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 18 employee reviews, it's clear that most customer support officers have an average experience working at HGS. Job Security holds the highest rating at 4.7, while salary & benefits is rated the lowest amongst all factors at 3.6. Read reviews about job security and salary & benefits on AmbitionBox.
Does HGS pay their Customer Support Officers well?
According to AmbitionBox reviews, HGS customer support officers rate their salary and benefits at 3.6 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer support officers salaries here and to read reviews specifically about salary and benefits at HGS for customer support officers, click here.
How is the work culture at HGS for Customer Support Officers?
Work culture at HGS for customer support officers is rated 4.6 out of 5 by 18 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS. To read reviews specifically about work culture at HGS for customer support officers, click here.
How is the job security at HGS for Customer Support Officers?
Based on 18 reviews on AmbitionBox, HGS's customer support officers rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS for customer support officers, click here.