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Filter reviews by HCLTech Group Manager Operations Reviews
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What employees say about HCLTech?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
83% employees reported
Within city
50% employees reported
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7 reviews found
Group Manager Operations in Noida
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. No clarity of action of owner's of compensation starting from SDM, DU Heads and Financial Org of the company
- Job security - Good
Dislikes
Everything especially the appraisal process. Leadership thinks that offering 1% to 4% as annual appraisal increase will people satisfied. The sense gets more absurd when external resources are hired at 25-30% at bought to sit with you. The appraisal ratings are mere gimmick as end of the day, percentage increase of ctc is not based on someone's performance rather SDM and other financial stakeholders of the project deciding it....Read More
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Not satisfactory,
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Group Manager Operations in Noida
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning opportunities
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary and appraisals
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Group Manager Operations in Noida UP Lucknow
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is special to share as worst company which only knows how to take benefits from employees by changing policies and cutting salary without any prior info.
Dislikes
Worst Management No employee benefits Job security is no more Full politics No perks and allowances be it night shift No hike and timelines for appraisal hike as keep changing as per their own interest HR means nothing as delivery people only managing HR and they dominate employees specially L1, L2 and L3
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Group Manager Operations in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
HCL used to be one of the best organization's and my favorite but last 6 years of my employment in HCL were eye opener and made me believe that I should have left this organization then only. Believe me HCL is now in discussion for employee exploitation and Female employee are reluctant to join HCL because of fear physical harassment.
Dislikes
Teammates are fabulous and very friendly, Training opportunities are ample but given to only those who are close to managers or doing favours to them, Appraisals are biased and influenced by parameters like employee region and community .." My manager was from Bihar and always appraise employees from Bihar with top ratting irrespective of their performance and when we raised the concerns we were forced to be kept quiet" In fact I was forced to absorb his cousins in Account and groomed them though that was against the company policy. extensive interference by the manager in our personal life ruined the work- life balance as we were forced to join his political rallies on weekends and saying NO to such events were impacting our appraisals. Level of harassment we go through can be understood from the fact that we were forced to favor my manager by giving him expensive gadgets and electronic devises such as Laptop, Apple watches, donations to his/friends NGO, not only this he used foul language about female employees and even SXLY harass them.. female employee was harassed to the level that she had to formally complain against him to her manager but for some reasons the case was not reported to HR. I don't know if such feedback really matters as I already highlighted this to the HR while leaving the organization but I think such people must not be allowed to work in HCL no matter how close they are to senior HR or Leadership its just the company and its employees who will suffer at the end.. Wish this beautiful organization a bright future....Read More
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
I have been a performer through out 9 years of employment but never appraised accordingly. Last 6 years we full of pain not only i was forced to buy expensive gadgets for my manager was also not allowed to apply family VI
Work days: Monday to Friday (Flexible Timings)
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Group Manager Operations in Noida
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment , good management and growth opportunities
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Group Manager Operations in Chennai
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
NA
Work Details
Very good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Group Manager Operations in Chennai
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Work-life balance - Good
Dislikes
Space given to. Politics and no appraisal benefit
Work Details
Hectic
Work days: Monday to Friday (Flexible Timings)
What people are saying about HCLTech
Similar Designation Reviews
Critical Incident Manager in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company ambience and environment is tooo good... regarding work life balance it completely depends upon the projects... Currently in my project I could give a rating 5 star for work life balance...it's not even much stressful job at all...project wise it depends upon your luck... security for women is very good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No satisfied appraisals at all...though your performance was high...
Senior Service Desk Analyst in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Workplace culture is good and no pressure or deadlines or to complete the targets. Senior management are supportive.
- Skill development - Good
- Job security - Excellent
Dislikes
In some projects work from home policy is not there so not good for work life balance and annual leaves are less it has to be increased.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Desk Specialist in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing except few co workers
Dislikes
It has one of the worst management and HR team there is no growth opportunities, there are no appraisals and no manager nor any HR have information or answer to the reason for no appraisal
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Order Management Specialist in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The job security is always there because there are multiple projects on which they will align even if you are not trained for it.
- Skill development - Good
- Job security - Excellent
Dislikes
Appraisal process. Promotions are worse.
- Salary - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Change Manager in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing positive to work with hcl
Dislikes
So much politics and horrible Management and even hcl deduct salary from your account on base of employee performance.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Representative in Lucknow
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very hostile work environment. No proper increment and appraisal. No growth. Management and HR is not helpful.
Dislikes
Very hostile work environment. Appraisal is very poor. Poor work culture and no work life balance
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Team Leader Operations in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has work flexibility and that was because I was working at the client location
Dislikes
HCL doesn't pay you well... The annual increment is usually around 2 to 4% . Promotions are with 0% increment. The HR is very unresponsive and rude
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Representative in Gurgaon / Gurugram
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time its only like here
Dislikes
Partiality between male and female staff. For the girls there is no cab KM range, they can pick at any place but, for the male staff they fixed the KM range that they are struggling and it's impact on their work life or even mental health.
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Critical Incident Manager in Noida
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Best part of my job is the opportunity to constantly learn and grow. I am exposed new challenge regularly, which help me develop both professionally and personally. I
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Gap between the leadership and junior employee
Work Details
Work policy: Work from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Representative in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The seniors are very supportive and you will learn from them in a good and positive way
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Salary hike is very less and appraisal cycle is also not so good and even bonus is less and you you get very less allownce for night shifts too
- Salary - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other HCLTech Reviews
Associate Consultant in Noida
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time. Good peers
Dislikes
More than 6 months delay in appraisal cycles. No appraisal if you are L3 band and above 20LPA. My last two appraisals were zero. Management politics. Management too much egoistic.
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Post Graduate Engineer Trainee in Noida
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
manager is supportive, can work on various projects , learing opportunity, big name in the market, med facility , internet and mobile recharge remursiment , easy work foreign client.
Dislikes
less salary , no promotion , less learning opportunity, no work life balance in my project, no hr support , no extra activities.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst II in Hyderabad / Secunderabad (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
Dislikes
Every thing is disliked in hcl. Worst management worst organization the process I have joined is much more worst than ever
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company for freshers who want to build carrer in a right path. Exceptional performers will always be rewarded with bonus and certificates. Job security is best in the market.
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Promotions might delay even after recommendation. Experienced resources will face gradual hike in the pay scale which is not close the market rate. Work life balance might get affected during month end period due to workload.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Technical Lead in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Dislikes
Company policy implementation is really bad. They suddenly imposed the new policy. If you raise any concern they will not bother you. And the most painful part is EPB or engagement performance bonus. You just need to forget about it. They will not pay you the whole amount. Only 10 to 20 % of it will can expect.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Incident Manager in Nagpur
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very rare
- Job security - Excellent
Dislikes
There are no perks or no benefits. People cannot understand under what criteria the promotion and appraisal are given . In my term i have seen a team lead on a analyst position and an general agent who reports to him as a senior analyst i really don't know how and lead has less salary then his junior team members
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Lead Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
No Work-life balance. No Salary hike for 3 years, 0% hike in all 3 years I Was on a same role same team same skill, no skill developed as per continuation of work. Worked on Weekends too.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Devops Engineer in Bangalore / Bengaluru
Full Time
DevOps Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
It's not for good opportunity and safety it is only low salary company I think I work on 3 years in this company but still they are giving only one hike
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Lucknow
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Job security - Excellent
Dislikes
Except job security nothing is good here. No promotions, office politics, religion based decision, no appraisal, bad working culture
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead and Project Manager in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is so good about it
Dislikes
Toxic culture they just want the cheap staff also there are even 0 appraisals, and they call it promotion can happen without being appraised, surely you will get promotion if you are the best but dont expect being appraised, Management is really toxic
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 100% of employees reported the worki...ng days at HCLTech as Monday to Friday. 83% employees reported the work timings at HCLTech as Flexible timing. Read more- Home >
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