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3.5

based on 34.6k Reviews

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HCLTech Senior Customer Service Representative Reviews

based on 134 reviews
Updated 14 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job security

3.5

Company culture

3.4

Work satisfaction

3.3

Work-life balance

3.3

Skill development

2.9

Salary

2.6

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Top Mentions in HCLTech Senior Customer Service Representative Reviews

134 reviews found

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People also ask about HCLTech's Senior Customer Service Representatives

How is HCLTech to work for?
HCLTech is rated 3.6 out of 5, based on 134 reviews by employees on AmbitionBox. HCLTech is known for Job security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at HCLTech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HCLTech?
According to AmbitionBox ratings, HCLTech employees rate its salary and benefits as 2.9 out of 5. You can know more about HCLTech Salaries at AmbitionBox
How is the work culture at HCLTech?
Work culture is rated 3.5 at HCLTech by 134 employees. While job security is rated 4.2 and work-life balance is rated 3.3 at HCLTech. Read detailed reviews by employees of HCLTech on AmbitionBox.
Is work from home available in HCLTech?
According to AmbitionBox, 7% HCLTech employees work from home permanently, 36% work from office 3 days/week, and 7% work from office 2 days/week (based on 14 AmbitionBox reviews in last 6 months).

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Work Policy for HCLTech Senior Customer Service Representative

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Workplace policy may vary based on Department, Designation and Location.

based on 14 reviews in last 6 months

Hybrid

Hybrid

78%

3 days/week from office

36%

Other hybrid work policies

35%

2 days/week from office

7%

Work from office

Work from office

15%
Permanent work from home

Permanent work from home

7%
Join HCLTech Find your spark and discover what drives you forward

Gender Based Ratings for HCLTech Senior Customer Service Representative

based on 132 reviews
3.8
Rated by 42 Women

Rated 4.2 for Job security and 3.9 for Company culture

women
3.5
Rated by 90 Men

Rated 4.1 for Job security and 3.3 for Company culture

men

Working Days for HCLTech Senior Customer Service Representative

based on 134 reviews
Monday to Friday
63%
Rotational Shift
35%
Other
2%

Work Timings for HCLTech Senior Customer Service Representative

based on 134 reviews
Flexible timing
Strict (6pm - 4am)
Strict (9am - 7pm)
50%
6%
5%
39% employees reported other strict timings

Shift Timings for HCLTech Senior Customer Service Representative

based on 134 reviews
Night shift
Day shift
63%
37%

Business Travel for HCLTech Senior Customer Service Representative

based on 134 reviews
No travel
80%
Within city
14%
Within country
4%
International travel
2%
HCLTech Senior Customer Service Representative Salary
based on 553 salaries
₹1.7 L/yr - ₹5.2 L/yr
15% less than the average Senior Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
4 total responses
childCareBenefits
Child care facility
2 total responses
officeGym
Office gym
2 total responses
+2 more benefits
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