AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
HCLTech
Comparebased on 35.2k Reviews
Filter reviews by HCLTech Service Desk Manager Reviews
Rating distribution
Category Ratings
Job security
Skill development
Work-life balance
Company culture
Work satisfaction
Salary
Promotions
What employees say about HCLTech?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
5 reviews
Jobseekers also viewed
6 reviews found
Service Desk Manager in Lucknow
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Service Desk Manager in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing is there which i dislike
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Desk Manager in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is there which is good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Salary hike and appraisal is poor
Service Desk Manager in Noida
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Scope of Learning is high and good.
- Skill development - Excellent
- Job security - Good
Dislikes
Work environment not good.
- Salary - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Desk Manager in Nagpur
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
it was a bad decision to join HCL tech
Dislikes
Everything , things are not clear here , and people change
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Service Desk Manager in Chennai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Non transperant appraisal
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about HCLTech
Similar Designation Reviews
Cluster Manager in Mumbai
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
1) No Appreciation 2) No encouragement 3) For HCL you are only a resource who are working to generate revenue. But you don't dare to ask any rewards of your hardwork. If you will ask also no one will bothered. They ll treat you like you don't exit . Company only knows how to take from you. Inflation ll be completely ignore by hcl. If you are earning 100 rs in 5 years you ll reach out 102 rs where as inflation rates ll be much hire. Sometime you have to borrow money to survive while working in HCL....Read More
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Deputy Manager in Gurgaon / Gurugram
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some stability,learning opportunities
- Skill development - Good
Dislikes
Manager given too much power even if he's incompetent, HR non existent , too much politics like manager can twist company policies against u and there is no check. Leadership needs to be more competent. New comer less experience, average performance, but managers favorite will get appraisal in first few months even. While u beinga great performer but boss doesn't personally like u, he will gv appraisal that too hike of 6% in 2.5 years (first appraisal after 2.5yrs). Unequal policies, company running on whims...Read More
- Salary - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Chennai
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There are very few and supporting leaders in the company.
Dislikes
No work life balance. No proper estimation and unrealistic targets which in turn affect the employees working timings without any allowance. We are forced to work in weekends to meet the target. Only 3% hike when the company can sponsor for cricket. HR doesn't support employees but rather support the leadership. When raised for any concerns managers target your appraisal stating it's the bell curve and it works the same way in all the projects....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Program Manager in Gandhinagar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Big Brand Support from Sr. Official's Skill Development Training Happening regularly.
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Job Security is the Problem, Permanent Employee working more than 8 years committed and dedicated towards work. not hold by the company at the time of company taken over by Karvy. Shamelessly the Company ask that , Please look opportunity outside. HCL.
- Job security - Bad
Project Manager in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance.
Dislikes
No remuneration . Got promoted to management role, but salary not revised as per role. No opportunity for career growth and support for right salary, recognition. Always retaining as under paid.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Project Manager in Noida
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
HCLtech has an excellent work environment based on people, place and culture. The learning opportunity is plenty .
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Growth opportunity is limited and slow, appraisals are always delayed and hike is below industry standard.
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Program Manager in Noida
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Whatever I mentioned in dislikes is not only happening to you therefore that gives you a satisfaction that you are not the only victim..
- Skill development - Good
- Job security - Good
Dislikes
Forget your annual appraisals, rewaŕds & recognitions and be prepared to get your monthly salary deducted on the name of EPB even if you have a top rating after joining HCL.
- Salary - Bad
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Deputy Manager in Noida
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Established name in industry, ample opportunities for skill development.
- Skill development - Good
- Job security - Good
Dislikes
Work culture is quite toxic, a lot of micro mamangement. Process management within HCLTech is quite poor.
- Salary - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Operations Manager in Nagpur
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
Dislikes
Appraisal cycle is on the toss. You will have sacrifices at least 6 to 9 months of bonus and variable pay every year. No compensation for 6 to 9 month is paid if you are position is manger and above.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Project Manager in Noida
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is an organised & good place to work.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Please don’t expect any salary hike or other employee benefits except your salary. So negotiate as much as you can before your joining
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other HCLTech Reviews
Member Technical Staff in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
HCLTech is one of the India's leading IT Services based organization. I will suggest to all the freshers to take an opportunity and get a MCN experience, HCL is the best for very earlier stage in your carrier. It's medical benefit is very nice.
Dislikes
There so many dislike points are there: 1. HCL doesn't have good resource allocation policy for the experience people. 2. Worst HR policy as a MNC organization. 3. Managent also not as good as MNC. 4. One the worst salary structure I ever seen in HCL. After changing HR policy CTC got effected and deduct more salary with the name of EPB bonus. 4. There is no job satisfaction dou to project allocation. Bench people doesn't know in what kind of project they will be assigned. 5. HCL talking project level interview as candidate experience with, after joined the project candidate can understand that project is not related to his/her experience. Now they can't do anything they has to continue or else registration. 6. Year after year people have to work with the same salary because HCL has leap yearly salary incriminate policy....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Specialist Subject Matter Expert in Lucknow
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security.
- Job security - Good
Dislikes
The RM culture, employees carrier growth, pramotion everything is all depends upon their RM's hand, due to that deserving candidates do not get recognition.
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Lead Engineer in Bangalore / Bengaluru
Full Time
Hardware Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Promotions - Good
Dislikes
No career growth, and you are put into a different domain which will result in the stagnant career and with no skills sets in the domain you are hired for.
- Salary - Bad
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Consultant in Noida
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good,gets new project frequently.
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
No appraisals,heavy EPB deductions,HR unreachable,no flexibility in working hours,only 18 leaves per year.
- Salary - Poor
- Job security - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Consultant in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
after 18 months you can change the project, if you don't like it. For females employees company is more flexible.
- Skill development - Good
Dislikes
No Shift allowance, only Compensatory off for holiday work, No pay for overtime, Monthly Variable Payment deduction(Rs.1500-Rs.4000), if increment happens that is paid from Jan instead of Oct for E3 band
- Salary - Poor
- Promotions - Poor
- Work-life balance - Poor
Senior Software Engineer in Nagpur
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company offers robust training programs, certifications, and upskilling opportunities, particularly in emerging tech (AI, cloud, cybersecurity), helping employees stay competitive.
- Skill development - Good
- Company culture - Good
Dislikes
we work really hard in project but the salary we are getting as junior's salary. I am not at happy with my hikes even though I got exceptional performance
- Salary - Poor
- Work satisfaction - Poor
Software Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We can learn some other skills via some platform like Percipio. This is an advantage.
Dislikes
Salary hike is extremely worst. I'm very disappointed about that. And, they are very conscious about getting work from employee they treat like a machine.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Techno Functional Consultant in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some seniors and team members are cooperative and humble.
Dislikes
HR policy 90 Days notice period No variable pay reimbursement even it's part of CTC No big and long term projects
- Job security - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Analyst in Lucknow
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Location
Dislikes
1 No work life balance. 2 Well being is getting disturbed. 3 10 hours of shift. 4 Extending shift is normal here without getting OT. 5 Leadership is very bad, no support and always pressurise. 6 work load is high, they tend to get the work of 6 people from 4.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Nagpur
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
They don’t provide you compensation on basic pay. They will increase your variable incomes like HRA and will keep the basic pay as it is. No promotion. HRs does not take responsibility for anything. Don’t work here if you want to live a stress free life.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Depends on project
Work timings: Strict Timings
Work related travel: This is a desk job.
Tell us how to improve this page.
HCLTech Reviews by Designations
- HCLTech Software Engineer Reviews
- HCLTech Technical Lead Reviews
- HCLTech Analyst Reviews
- HCLTech Lead Engineer Reviews
- HCLTech Senior Analyst Reviews
- HCLTech Senior Software Engineer Reviews
- Show more
- HCLTech Technical Specialist Reviews
- HCLTech Senior Specialist Reviews
- HCLTech Specialist Reviews
- HCLTech Senior Technical Lead Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 100% of employees reported the worki...ng days at HCLTech as Monday to Friday. 100% employees reported the work timings at HCLTech as Flexible timing. Read more- Home >
- Reviews >
- HCLTech Reviews >
- HCLTech Service Desk Manager Reviews
TCS
Wipro
Accenture
Cognizant
