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HCLTech

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based on 36.2k Reviews

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HCLTech Service Desk Engineer Reviews

Updated 29 Jan, 2025

Overall Rating

3.9/5

based on 15 reviews

Rating distribution

5

11 (73.3%)

4

1 (6.7%)

3

0 (0%)

2

0 (0%)

1

3 (20.0%)

Category Ratings

3.7

Company culture

3.6

Job security

3.6

Skill development

3.5

Work-life balance

3.5

Work satisfaction

3.3

Salary

3.2

Promotions

What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

42% employees reported

Flexible timing

69% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

3 reviews

3.6

Rated by Men

12 reviews

HCLTech is rated 3.9 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

HCLTech is rated 3.9 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Service Desk Engineer in Bangalore / Bengaluru

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Likes

Nothing

Dislikes

All are dislikes there is no hike and politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Desk Engineer in Nagpur

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2024

Likes

Everything is good and perfect here.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing it's simply good and best

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Desk Engineer in Noida

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jul 2023

Likes

I am working With HCL Tech from 1 October 2022 .I like work culture here, Every person is good and motivate to others for learning new things and provide knowledge for work.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Every thing is fine. So I want say that i have no issue with my work or others.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Service Desk Engineer in Pune

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Dec 2023

Likes

I like the environment of HCL technology

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is nothing like to dislike

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Service Desk Engineer in Noida

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 24 Jul 2023

Likes

I was working in HCL technology. I have experienced in 2 year and technical support job security and environment facility it was good I was fun with my teams member I think it's everything it was good I will try to join again for this company so now any opportunity definitely I will join.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Only one rule I don't like. Rule is suppose that you have leave the company after surveying the notice period then you have receive experience letter you have join again initial technology so rules there after leaving company without not survive 18 months you are not join the HCL company I don't like this rule.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Desk Engineer in Noida

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Dec 2022

Likes

Nothing, most unprofessional company I have ever worked with

Dislikes

Everything, HCL literally harass their employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Desk Engineer in Noida

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2022

Likes

Great place to work as the environment is excellent to work, along with the colleagues who are very supportive and always ready for a helping hand

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about HCLTech.

Service Desk Engineer in Nagpur

Contractual

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 May 2023

Likes

I like company work Invironment is nice.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Everything is good if it is improving better so that's fine.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Service Desk Engineer (working remotely)

Full Time

·

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2023

Likes

Everthing I like about HCL.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing I dislike about HCL.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Desk Engineer in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

A company is nothing but a piece of paper, it's the people who are working creates culture, from front line to top leadership, i have been working with real sensitive people who understands and care for eachother

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

If I have to say something, it's long shift s of 9.5 hrs, 8 hrs should be good

Work Details

It's been great experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Desk Engineer (working remotely)

Contractual

·

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Jul 2023

Likes

Don't not trap your self at HCL u will regret after

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Service Desk Engineer in Bangalore Rural

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 30 May 2022

Likes

The project was good but needs to be regionalized to make ours grow

Company culture - Good

Dislikes

There is no proper recognization for the career to be grown and also same about the salary increments to be given

Salary - Bad
Job security - Poor
Promotions - Bad
Work-life balance - Poor

Work Details

Service desk process taking calls and chats working on tickets

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Noting was provided apart from working extra hours from our side

Service Desk Engineer in Bangalore Rural

It Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Apr 2021

Likes

Over there, I love the company environment and enjoy working with everyone. I got a new family like managers, friends, housekeepers, security. While I'm working in hcl each and every second I enjoyed.damn sure!!If I get an opportunity to work in hcl.... I'm ready to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Mostly I don't have time to dislike anything..... Because I'm too busy with loving people and collecting more memories .

Work Details

Really ossum!! What ever critical situation comes my manager will take care like a second mother... Really I feel proud to say such a good company.... Especially I wanna thank my manager....

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Service Desk Engineer in Lucknow

It Infrastructure Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2020

Likes

All of very good experience as working from home in covid time also more time to spend with family.

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Career Growth and more politics entire team .

Promotions - Poor

Work Details

Overall Good but now want switch due to not much career growth.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Desk Engineer in Noida

Full Time

·

Hardware Department

5.0

posted on 30 Jan 2024

Overall Rating

What people are saying about HCLTech

View All

a genesys platform developer

HCL Tech Offer Evaluation

I would like to request you all for your valued advice on how is HCL tech as a company. I have been offered consultant role & have received a 30 % hike. However, a huge chunk of the offered CTC has gone into variable components(EPB bonus, performance bonus). Can you guys please share if hcltech pays the EPB bonus fully/ Month? How is the job security for mid-level experienced employees?

Got a question about HCLTech?

Ask anonymously on communities.

More about working at HCLTech

#13 Best Mega Company - 2021

HQ - Noida, Uttar Pradesh
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Telecom
Education & Training
Hardware & Networking
Banking
Emerging Technologies
Software Product

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 42% of employees reported the worki...ng days at HCLTech as Monday to Friday. 69% employees reported the work timings at HCLTech as Flexible timing. Read more

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HCLTech Service Desk Engineer Reviews

Join HCLTech Find your spark and discover what drives you forward

HCLTech Service Desk Engineer Salary

based on 179 salaries

₹1.8 L/yr - ₹7 L/yr

21% more than the average Service Desk Engineer Salary in India

View more details

Employee Benefits for HCLTech Service Desk Engineer

Office cab/shuttle

1 total response

Health insurance

1 total response

Job/Soft skill training

2 total responses

Professional degree assistance

1 total response

View All

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