HCLTech Senior Customer Engineer Reviews

Likes

There is nothing to like.

Dislikes

Recruitment team is worst and not mapping resources correctly. Claim process is very slow. You can not expect work life balance and they expect us to work 365 days. No holiday

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

You receive salary on time. That's it.

Dislikes

The management is biased and creating a shit of a good organization. No appraisals. No recognition. No growth. Only the management is growing by cost cutting and throwing people out of the organisation. Better to join a small organisation as there is no job security here also now.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

The work life balance at BSERV was very poor. No Job Security... They have 25 reasons for putting a candidate to Bench apart from their poor performance. There is no work satisfaction and timely recognition. Also no timely promotions, there is no growth timely.

Dislikes

Performance Recognition was not there for truely deserved candidates. No Work-Life Balance. Poor Salary Package for BSERV Employees Very Pathetic manual oriented Performance Management System where RM's can do and write anything without justice to candidates. Auditors are thrown out to Bench once the audit cycle is over due to some or other reason by RM's. The Organization culture has been infected by senior executives who are more than 10 years at HCL, they take decisions haphazard Cally without data backup. There was worst IJP process followed, I was moved to Kalyan Appakka team and completed the training for 2 months, post training client was asking me to work full night shift which I denied due to health reasons, client suddenly threw me out of the project, and I was placed at Bench and HR also did not support me. Very pathetic IJP process followed....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Comfort zone, work life balanced

Dislikes

Hybrid Model, needs to be WFH for Service Management as have no client facing role as much…. Will visit office during client meetings or workshops.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

For those who don't have any other options, they can come as a last option.

Dislikes

Not a good company as manipulation of salary towards base salary against which no good retirement benefits i.e. pf, gratuity, leave encashment,etc.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Actually it's a nice company but after the separation and pre separation the situation arise it's not upto the mark.. Acquisition is happen but it's not smooth as compared to others...I would like to join again if they have clarity in the salary structure and position

Dislikes

Policies and benefits, transport, medical and gratuity it's deducted from employees salary ..

Likes

Company is good. I appreciate the companies policy. The.medicsl facility is really good.

Dislikes

Many old employees they create problems for new employees. Senior management they really do not care anything. Most of them are involved in favourtism groupism and various other corruptions. HCL must do very tight scrutiny on this and it will be helpful for the company to reduce the unnecessary staffing.

Likes

World class infrastructure Canteens and Cafeteria is good Free training classes available for learning

Dislikes

High level office politics RM Behaves like He or She is God. If they don't like they mentally tortured you. Call in late evenings for work. Ask to work late night. Not able to think how to manage home and office work. Pressurized to work on weekends. Almost pathetic for me HCLTECH

Likes

Job security, international client base, on-site, decent facilities in office, multiple technologies so you can move internally and learn.

Dislikes

Poor salary hike, people loyal to the company are under appreciated, no mechanism to match the salary of existing employees as per market standards no matter how skilled or certified we are. Lazy employees who are in good books with managers are not questioned leading to more workload on employees who are hard working. Regional politics and use of regional languages by senior management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am not onboarded yet.

Dislikes

Being a new comer employee to HCL Tech gurugram, its going to be tough for me now. Its been one full month since I gave Walk in interview. And the operation interview I gave was on 28 November 2024. Its been approx 20 days and My joining date has not came yet. Earlier my joining date was 9 December 2024 but then it extended but I don't know till when. No update and nothing. Just waiting for the response to come from the HR side. The first impression of HCL hiring process is not satisfied....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

HCLtech has an excellent work environment based on people, place and culture. The learning opportunity is plenty .

Dislikes

Growth opportunity is limited and slow, appraisals are always delayed and hike is below industry standard.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

HCL software is the product domain of HCL Tech , I was working for their one of the product and the work culture was like service based company, company politics and internal favourism happens, HR are of no use , they are just puppets of upper management

Dislikes

Politics and work environment

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Salary on time, insurance for family

Dislikes

No hike, salary cuts with new introduction of quarterly performance bonus carved from the existing CTC. Forget 25% average of CTC, will not be paid.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was my first it job and it was terrible. I was in project at the time of my maternity leave.my manager gave me low rating because of my maternity in annual performance and she gave me reason as budget issue.later my hr called me and ask to resign because of low rating.

Dislikes

Pure politics

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It gives opportunity to freshers to brush and up their skills and knowledge and gain experience from here.

Dislikes

The work culture over here is too poor and I found lack of management support. Shift timing is too long.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

This is all depends on your manager.

Dislikes

1. working hours there is no time limit of your shift. 2. Shift timing is changed every week or 2 times in a month. 3. Transport team is very bad. 4. HR said ask your questions but they guys have no answer about Appraisal or Salary increment/ promotion. 5. Appraisal is very bad like 1-5% only.