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based on 37.5k Reviews

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HCLTech Customer Care Executive Noida Reviews

Updated 13 Mar, 2025

Overall Rating

3.7/5

based on 15 reviews

Rating distribution

5

8 (53.3%)

4

3 (20.0%)

3

3 (20.0%)

2

0 (0%)

1

1 (6.7%)

Category Ratings

3.7

Job security

3.5

Work-life balance

3.3

Company culture

3.1

Skill development

2.9

Work satisfaction

2.8

Salary

2.8

Promotions

What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

70% employees reported

Flexible timing

60% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

2.6

Rated by Women

8 reviews

4.6

Rated by Men

6 reviews

HCLTech is rated 3.7 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

HCLTech is rated 3.7 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Care Executive in Noida

Full Time

·

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Care Executive in Noida

Full Time

·

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Feb 2025

Likes

There was third class management

Dislikes

They always criticized

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: Others

Work days: Rotational Shift

Work related travel: This is a desk job.

Customer Care Executive in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Sep 2023

Likes

life balance

Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

politics, related to promotions

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top HCLTech Customer Care Executive Interview Questions

asked in Customer Care Executive interview

Q1. What is programming that use in which the condition

View answer (1)

asked in Customer Care Executive interview

Q2. How many there are any types for data type

View answer (1)

asked in Customer Care Executive interview

Q3. How many ip address for classes are

View answer (1)

asked in Customer Care Executive interview

Q4. How to support bank related queries

View answer (1)

asked in Customer Care Executive interview

Q5. What is ip address

View answer (1)

Customer Care Executive in Noida

Full Time

·

Subject / Specialization Teacher Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2023

Likes

Everything great

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Apr 2022

Likes

Healthy work environment with good job security and office premises is beautiful.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

It was great will love to work again if I will get the opportunity.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2023

Likes

Work culture and job security

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Appraisal not on time

Salary - Poor

Customer Care Executive in Noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Jan 2023

Likes

Short shift hours. The Crowd and the management.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I did not like the distance needed to travel.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about HCLTech.

Customer Care Executive in Noida

Business Process Outsourcing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 23 May 2021

Likes

Salary comes on time

Job security - Excellent

Dislikes

So many deductions in salary without reason, fake opportunities

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Average

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Noida

Pearson technology Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2021

Likes

Best place to work

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Package is not satisfactory 😑

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Apr 2021

Likes

Female employee safety

Dislikes

Long working hours

Salary - Poor
Promotions - Poor
Work satisfaction - Bad

Customer Care Executive in Noida

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 27 Jun 2020

Likes

Good work environment. Management is ok. Politics are being played.

Job security - Excellent
Promotions - Good

Dislikes

If someone does mistake and it's not your fault then if u put complaint to HR then they abscond you permanently rather they abscond other employee of their office.

Work satisfaction - Bad
Company culture - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Noida

operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

1.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 15 Apr 2018

Likes

crowd,culture

Skill development - Good
Promotions - Good
Company culture - Good

Dislikes

money centric organisation

Salary - Poor
Job security - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

10 hours to work

Work days: Monday to Friday (Strict Timings)

Customer Care Executive in Noida

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Sep 2019

Likes

Teammates

Skill development - Good
Job security - Excellent
Company culture - Good

Dislikes

Appraisals

Work Details

My work was simple n challenging. I was in maruti suzuki project, where i need to create leads.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Noida

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2018

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Noida

Full Time

·

Customer Success Department

5.0

posted on 04 Mar 2024

Overall Rating

What people are saying about HCLTech

View All

harmoniousshako

How much to expect

Cctc - 27.4 (21.6 fixed + 5.8 variable) Yoe - 10.7 years Tech stack: .Net full stack + Azure PaaS Cognizant offered around 42% hike on fixed component and gave 32LPA (30.5 fixed + 1.5 variable) Got selected for HCL Tech (Henkel client) and LTIMindtree and expecting offers/HR discussion soon. Question is how much "Fixed component" should I ask them? Thanks in advance

Got a question about HCLTech?

Ask anonymously on communities.

More about working at HCLTech

#13 Best Mega Company - 2021

HQ - Noida, Uttar Pradesh
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Telecom
Education & Training
Hardware & Networking
Banking
Emerging Technologies
Software Product

Tell us how to improve this page.

HCLTech Noida Reviews by Designations

HCLTech Analyst Noida Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 70% of employees reported the worki...ng days at HCLTech as Rotational Shift. 60% employees reported the work timings at HCLTech as Flexible timing. Read more

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HCLTech Customer Care Executive Noida Reviews

Join HCLTech Find your spark and discover what drives you forward

HCLTech Customer Care Executive Salaries in Noida

based on 14 salaries

₹1.8 L/yr - ₹3.5 L/yr

At par with the average Customer Care Executive Salary in India

View more details

Employee Benefits for HCLTech Customer Care Executive Noida

Office cab/shuttle

1 total response

International/On-site exposure

1 total response

Health insurance

1 total response

Cafeteria

1 total response

View All

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