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Full Time
Banking Operations Department
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It's domestic company. Work culture is not good. Only pressure and politics. Company run under team leaders own policies and rule.
Bad work culture and environment.
Voice / Blended Department
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As per my experience, this company is not that much good. No job security. Mostly sales process. Even AMEX process was not stable just because of company's worst culture and environment.
Culture and environment is very bad.
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Voice / Blended Department
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The one worst thing I would say is that they asked me to resign in this pandemic situation.
NO job security as I have already mentioned that they asked me resign when I needed the job most.
AVERAGE
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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I joined this in April 2019, as a Backend Analyst, in American Express process. This process started there on the same of my joining. Now, it's 6 month. This is very pathetic Company, in case of behaviour, communication between employees and employer. Even HRs have no sense of talk. Here is totally politics. Here is no growth. Senior management people don't have knowledge how to handle the process, situations. When the find that the situation is not under the control. They try to do Gundagardi, force the employees to work. Many time they( TL or Manager) apply their own policies over the employees. For example: on 9th September 2019, I was coming late. I informed to my seniors by text in group on whats app. Here is 7 days regularization policy as per HR, in ZingHR software. But one of the TL, Dhawal Karia, got so much angry on this. On the 10th September, he announced that no nobody is allowed to get regularization even for a single day. Very very very pathetic Company in my experience of 14 companies. I'll not suggest to come and join this company. In this 6 months, I saw many employees left the company with upset, depressed mind. Even few employees were crying on the time of leave the company. Bcoz they were torched by senior employees like TL and manager. The biggest example you can see when I joined this company, we were total 22 employees, in 1st batch. Now only 5-6 employees are here out of 22. You can understand by yourself what the situation is here....Read More
I love American Express process, but highly disappointed with Globiva. About facility, I would like to tell you, today in the evening when I went to tea break. In August there were 7 employees were hired as a Backend Analyst which is non-voice process. But in the next month, the VC asked them forcefully to do calling. If they don't want, leave the company. When they discussed with the VC and informed them there is Backend Analyst mention on their offer letter. Then why they should put headphone on head and call to customer. They reply was, who mentioned the Backend Analyst on your offer letter. I don't understand what the hell is going on here. Please my humble request to all Consultancy, don't send the fresh or experienced candidates in Globiva. Real it like wastage of time....Read More
Totally disappointed.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
About facilities, very funny question. Here is no disposal facility to drink water. So you can understand what the facility is here.
Full Time
Sales Support & Operations Department
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Nothing
Very bad environment and worst management and hr. Make employees work for free and never gives salary. Joined last month and never got the salary till now. Worst fraud company ever. Fraud globiva. Never recommend this to anyone or else your future will spoil.
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing
People like rajat arora are always there to eat your job in order to save their. no matter how much supportive you be but in the end the sick man would do nothing about it and will always boast in front of the clients that he is doing everything. Even the HR are pathetic.Nishi Ashutosh mohapatra are the some examples as well of people who are good for nothing
Work days: Monday to Saturday (Strict Timings)
Full Time
Preschool & Primary Education Department
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I don’t like anything and one of the client Ravi shukla very uneducated don’t have manner’s how to talk with women’s because he knows he look like shit.
Very worst company one of the team leaders and managers not support to teammates
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Worst company I have ever worked in. No work environment, no job security, no culture , worst environment, too much work pressure,
I hate everything about this company, no proper rules also , it gives a feeling of old school days when we were kids , the team leaders are very irresponsible, plz improve your work environment
Work days: Monday to Saturday
Full Time
Voice / Blended Department
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In my 06 years tenure I got the opportunity to know how the Bpo works and some operational strategies to run the process.
It is just not dislike but toxicity i can say, the culture here now is not friendly to work if you are Team Leader or even manager cause the so called AVP’s and DVP’s they are not thinking wisely as per them perceptions are going on, whole company is busy in attendance only from team leader to Director nobody is bother to check what’s going on at ground level. In my 06 years tenure, No gathering, No R&R conducted for TL’s or manger’s or even nobody bother to come and talk with you they only want to know about attendance & attendance & attendance. So if you enthusiastically want to know the attendance process then only join Globiva because only one thing you may learn from here ATTENDANCE..!!...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Nothing
Everything Bhr charu, kuch bhi problem, dekhti hoon or 4 mahine baad bhi same apna issue puchoge kya hua, kya status h problem ka, dekhti hu Saare AM bhi aise hi h, chahe Harish ho ya Umesh chand
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Salary in time 5th of every month
Work culture Dirty politics Favouritism is overloaded Most of the time they dent your incentives, just showing you random/ inappropriate reason. On paper it's 8hr office job but in realty they take 10 hr in office primisice Most of the team leader behave like un- educated, illiterate( specially Vicky Ahuja)
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Audit & Control Department
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Yes
globiva pvt ltd Is a great platform to work. ..
Full Time
Voice / Blended Department
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Some of the people were really good
The operations are the worst there
Full Time
IT & Information Security - Other Department
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No work pressure
Politics in promotion, sudden policy change
Full Time
Customer Success Department
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One thing I really enjoyed about working at Globiva was the great team dynamic. I was fortunate to have made some wonderful friends at work and also our TL and seniors were very cooperative and supportive
One area for improvement I experienced during my time at Globiva was the compensation package. I felt that the salary was relatively low…..
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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1. work timings 2 . basic salary package 3. RHR are co - operative 4. various process recruitment from 12 pass 5. IJP facility after 6 months only
1. Incentive achievement target is high extremely 2. incentives after achivement not cleared by company from several months 3. extreme call pressure 4. no exception for training or feedback, deduct from net login time 5. force to do staff time after meeting log in time 6. threat culture by managers 7. salary hold issue 8. absentism and correction is issue too high 9. delay in salary time 10. no activity 11. no exception for bad health 12. using unprofessional language on floor...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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There's nothing to like about this company cause it only knows how to waste someone's time and destroy their mental health by constant criticisim.
your job is never safe. You are not safe in the office itself with your colleagues. You cannot present your ideas infront of the management cause then you'll just be insulted the whole floor because only the manager was supposed to speak in the meeting and not you cause you are just a puppet of the manager. Also you cannot put logical solutions infront of the customers because then also you'll loose your job cause we are not humans, we're just chatbots. So, just an advice to GLOBIVA please use SIRI for giving the solutions to the customers instead of hiring someone wasting their time in your stupid company....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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• The work culture is good. • No one shouts at you. • There is no micromanagement kind of things. • Colleagues are cooperative. • Infrastructure is good. • In Globiva, you will get to know about hierarchy. How management works in hierarchy.
• No Learning & Professional Development • Low salary • Desktop work, even for HR Profile • Restrictions in Desktop • The office starts at 9:30 am, there is 15 mins buffer time i.e., 9:45 am. If you get late by 9:45, they'll mark you absent. • No office parties, fest celebrations, only public holidays are off • Through IJP, they give promotions to Customer Support executive Profile to HR Profile....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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They are providing incentive which is conditional based.
Management is pathetic. Management always think to cut incentive of their employees. They always give the target but not help to achieve. They always ask to come office even you are not fine, if they don't come. They eat their incentives. Salary is very less.. Some employees worked in uthe office even in chickenpox.
Full Time
Non Voice Department
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Supportive Manager and team members
- Salary deduction for no reasons - No health insurance - Worst company policies - Management and HRs - No Work-life balance - Login/Logout time - No promotions and Hikes irrespective of your experience - 6 days working - Sometimes, no week offs. - Forced to work for night shifts without providing cabs
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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There is nothing to like in this company...
Only serve like dog candidate are prefered in this conpany Even HR is like a pet dog for their seniors .. You can't even make a complain agaist you tdam leader or anyone Than you will me terminated ...
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Just one thing is good that salary comes on 5th
Worst management in hdfc process. TL and Manager both are just there to feed on your money. You cant get an off on national holidays you have to work as your requirements are on the peak in holidays. Office politics at the top. If you are a hardworking person go try somewhere else but if you are a licker globiva is the best place for you.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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My first TL Mr Vishal Manchanda his best ans supported person and office friends good that's it...
Everything is dissatisfaction company management also poor and team leader is just like joke .. suppose you are tenure you worked this 2 years above but company and TL never given you respect and which process you worked you come to office before time but you exit office daily 45 minutes and 1:15 hrs ... totally my experience is this company bed ..
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing at all
No salary on time. Hr department will not communicate with you and are disrespectful. Specially Hr named Shatakshi and Prabhleen Kaur are horrible and very disrespectful.They were dismissive, uninterested and showed complete disregard for your time and effort as if they couldn't care less. I would strongly advise jobseekers to proceed with caution when dealing with this organisation as a whole.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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