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Genpact Customer Service Associate Reviews

Updated 11 Jan, 2025
Overall Rating
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3.5/5
based on 23 reviews

Rating distribution

Category Ratings

3.9

Job security

3.6

Salary

3.6

Skill development

3.4

Company culture

3.4

Promotions

3.3

Work satisfaction

3.2

Work-life balance

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

47% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

52% employees reported

Gender based rating

2.7
female

Rated by Women

8 reviews

3.8
male

Rated by Men

14 reviews

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Top Mentions in Genpact Customer Service Associate Reviews

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People also ask about Genpact's Customer Service Associates

How is Genpact to work for?
Genpact is rated 3.5 out of 5, based on 23 reviews by employees on AmbitionBox. Genpact is known for Job security which is rated at the top and given a rating of 3.9. However, Work-life balance is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Genpact read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Genpact?
According to AmbitionBox ratings, Genpact employees rate its salary and benefits as 3.6 out of 5. You can know more about Genpact Salaries at AmbitionBox
How is the work culture at Genpact?
Work culture is rated 3.4 at Genpact by 23 employees. While job security is rated 3.9 and work-life balance is rated 3.2 at Genpact. Read detailed reviews by employees of Genpact on AmbitionBox.

Tell us how to improve this page.

Genpact Customer Service Associate Salary
based on 91 salaries
₹1.4 L/yr - ₹4.7 L/yr
12% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
+1 more benefit
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