AmbitionBox
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Genpact
based on 31.1k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Part Time
Accounting & Taxation Department
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Every thing yaaa
Nothing v
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
What people are saying about Genpact
Full Time
Operations Department
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Colleagues and work culture is good, work life balance is there
Management and environment, some leaders of the particular process are biased and one sided partiality between the colleagues and some favroutism also followed by leaders of the team.
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Non Voice Department
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Good company overall with good work life balance and job security
Dislike is chance of being promoted is very less and employee benefits should be more
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Finance Department
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Job security is so good then everybody love Genpact everybody say that "Genpact is govt job" it true
Management not good all process they are harassment work culture they not provide leaves. I was seeing the Genpact management cast system and nepotism is very highly level that no one growth and promotion easily in the Genpact salaries is very bad đ for me I am just started my career they not good provide me salary in 2022 but this time come new joiner salary so good and best LPA
Work days:Â Monday to Friday (Strict Timings)
Full Time
Non Voice Department
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I am greatful to be the part of Genpact here i am learning new things, this is the only company which truly cares of their employees. Especially emphasizes and priorities for women empowerment,the work culture in Genpact is so friendly,bleaves in team work, accuracy transformation, help each other, security , privacy , respect theseare some special things what makes me to feel proud as an employee of Genpact...Read More
As of now i have nothing like that
Work policy: 2 days/week from office
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Finance Department
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There are large number of processes and it's an employee centric company. They have all kind of business.
Poor infrastructure, non ac cabs that too for one side only even basic amenities like tea coffee for employees is not available worst yearly hike in the market only 5-7% it's not worth it to join Genpact if you don't get wfh or hybrid
Work policy: 3 days/week from office
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Data Science & Machine Learning Department
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Job security. Comfortable onboarding no hurry.
Salary No matter how good you are in performance promotion and yearly increament will be same as lowest performer specially in my team
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Back Office Department
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Literally nothing.
- Improper management of new joiners. They won't give you any information about the company. You would have to figure it out yoirself. - The managers are weird and egoistic. They would take actions out of aggression and not because they want you to do better as an employee. - The safety is a joke. Transpost team emails you manager the next day if you did not press safereach after off boarding. Something could happen to you and no one would know. - You have to work 7 days just because your managers don't care about the warning signs of queue overflowing....Read More
Full Time
Operations Department
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First of all this is a MNC. So, job security is top priority, and management is good but you have to take of things by own.
Working hours, Break schedule is a issue in there... Management will poke you when you exists your break
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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Structured Work Environment Health and Safety Measures: In response to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities
During my tenure at Genpact, I encountered several challenges that impacted my overall work experience. While the company had positive aspects, certain practices and conditions raised concerns: Transportation Limitations: The provision of one-sided pickup without drop-off facilities created significant logistical challenges, especially for employees working late shifts. This often left employees without a reliable way to return home safely after work. Restricted Access to Personal Devices: The policy prohibiting personal phones in the workplace limited communication opportunities and posed challenges in emergency situations, where being reachable was crucial. Food and Canteen Services: The canteen facilities were not operational during night shifts, despite clear recognition that many employees worked during those hours. This lack of support for staff working late may have affected employee morale and well-being. High-Pressure Environment: Employees frequently experienced pressure to meet cold-calling targets, sometimes receiving calls from team leaders during lunch breaks, which disrupted personal time and contributed to stress. Management Practices: There was a noticeable gap in the technical competence of some team leaders, specifically regarding essential tools such as Gmail and Microsoft Teams. This lack of knowledge hindered effective communication and operational efficiency. Inflexibility Regarding Attendance: Instances arose where genuine reasons for absence, such as road reconstruction in my area or personal illness, were not adequately understood or accepted by team leaders. This led to undue pressure to report to the office without consideration of circumstances beyond my control. Unprofessional Conduct: I experienced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture....Read More
Work policy: 3 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This job involves Travel Within Country.
Full Time
Banking Operations Department
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Nothing
There is no scope of growth here abd everyone around are just trying to replace you plus there is no job security. They can vanish you anytime abd I donât get it why people are stuck here for 10-15 years when they donât offer a good pay, neither there are chances of growth and now they donât even have job security. They donât even have courtesy to come and communicate about the reason they are firing you and doesnât even notify 15 days or a month prior, I was notified just 3 days prior that this is my last working week....Read More
Full Time
Operations Department
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IT IS A WORST COMPANY PARTICULARLY IN HYDERBAD, GURGAON AND THE COMPANY CULTUE ITSELF, ONLY USELESS GUYS NO WHERE OTHER OUTSIDE COMPANIES THOSE SURVIVE AND YOU CAN SEE THEM IN GENPACT, SPECIALLY INDIAN MANAGEMENT IN GURUGAN, HYDERABAD AND CHENNAI TAMILIANS , NORTH INDIANS IN HYDERABAD AND PEOPLE FROM GURUGAN ARE FRAUDSTERS ,ARE BASTRDS .. GENPACT IS NOTHING BUT A FRAUD COMPANY
Work timings:Â Flexible Timings
Full Time
Operations Support Department
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Mutiple openings and option of carrer but in different cities.
People on upper management playing politics ( especially who joined genpact from different company) and making life hell of junior staff. Making genpact godd to worse. They don't even bother about other's personal and professional life, carrer. They are ruining the image of genpact which was created by Pramod bhasin (EX CEO).
Work policy: 2 days/week from office
Work days:Â Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City, International Travel.
Full Time
Operations Department
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It's a great company no dought but can have to know about employees because in last 3 month my process senior manager se to bad to her employees, if any one know about what we are faceing they will throw out of office my senior manager behavior was we bad towards there employees
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Nothing
In 5 years I got 0 promotion, politics and biased environment. If your manager is good then it's good in job security, no work satisfaction as most project are bpos. Overall my exp is bad
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Accounting & Taxation Department
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You will not be loaded with work , your job is secure
Salary is not enough here compared to other competitor companies, forget about promotion till 3 year no matter how hard you work person who is working before you will get promotion. Here promotion is not based on hard work but other factors like favour seniority
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Non Voice Department
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Best organisation for freshers there is a lot of ways to upskill yourself management are supportive and senior or helpful. Good work culture đ
Some part need to improve like transport area etc.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Finance Department
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I like the work culture is friendly but there are many loopholes that can make it better.
The work culture over here involves lot of office politics, management could not able to handle the team sometimes, no additional benefits for working over shifts and no proper appreciation at year end
Full Time
Accounting & Taxation Department
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There was a time when Genpact was a good employer
The company has changed a lot in last 2 to 3 years , there is no promotions, no salary hikes and no job security. The Management and HR does not care about employees.
Work policy: 3 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Corporate Training Department
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You will have a job!
salary, work culture, promotions, tone-deaf senior leadership I was pregnant with my first child and was due in April, during year -end review (mar) when I was seeking confirmation on my promotion (which was confirmed to me during Q4 previous year), my (female) manager asked me...how do you see yourself contributing in next 6 months.
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Finance Department
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Nothing
Office politics specially in Eaton process is at peak.They won't provide you training & embarss you if you ask them questions. They are highly insecure for outside hiring & feel a threat to their growth. Culture in the process is toxic
Work days:Â Monday to Friday (Strict Timings)
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