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Genpact

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3.8

based on 31.6k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

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Genpact Customer Service Executive Reviews

Updated 16 Mar, 2021

Overall Rating

4.1/5

based on 2 reviews

Rating distribution

18 (56.3%)

6 (18.8%)

5 (15.6%)

1 (3.1%)

2 (6.3%)

Category Ratings

4.4

Job security

4.2

Skill development

4.1

Company culture

4.0

Work-life balance

4.0

Work satisfaction

3.9

Salary

3.9

Promotions

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Top Mentions in Genpact Customer Service Executive Reviews

2 reviews found

Sort by: Popular

Customer Service Executive in Gurgaon / Gurugram

Recruitment & Talent Acquisition Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Mar 2021

Likes

Job security

Job security - Good

Dislikes

Work culture not professional

Work Details

Work timings: Flexible Timings

Customer Service Executive in Gurgaon / Gurugram

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jun 2020

Likes

Currently I am not working there but Genpact is the only BPO who’s work culture and environment is quite friendly. You will feel no pressure and yes your job is secured untill and unless you don’t do compliance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I absolutely enjoyed working there...nothing negative about the company

Work Details

I never felt pressured while working with genpact . Management is supportive

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

They provide GYM facility in the office Being a fitness freak that was biggest advantage and yes transport management is aslo good And they always take special care for female employees

What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?

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Customer Service Executive Jobs at Genpact

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Customer Service Executive

Pune

Not Disclosed

Customer Service Executive

Pune

1-6 Yrs

Not Disclosed

Customer Service Executive

Pune

1-4 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you. 42% of employees reported the workin...Read more