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i
Fusion CX
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Filter reviews by Fusion CX Quality Assurance Analyst Reviews
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3 reviews found
Quality Assurance Analyst in Howrah
Full Time
Quality Assurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everyone here is very helpful
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Nothing
- Work-life balance - Poor
Quality Assurance Analyst in Howrah
Full Time
Marketing Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
I am happy to work in Fusion
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Very good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Assurance Analyst in College more
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Internal IJP,
- Salary - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing that much
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Quality Analyst in Kolkata
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
The manager is supportive. No too much pressure.
- Work-life balance - Good
Dislikes
1. Low salary 2. Stop the incentive without any reason 3. No job security.Anyday anytime they can ask to leave. 4. No matter what is your post, you have to do anything like IT work, business analysis etc 5. Third class management team. 6. No one help you from the HR team.
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Howrah
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The working atmosphere is great.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Unhygienic wash rooms
Quality Analyst in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work comfort
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
Dislikes
They provide the salary too less but they need the work 100%
- Salary - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is Job not secure
- Job security - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Howrah
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
It's a good company to work with where people gets skill development training which helps us to achieve the goals.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No Comment
Work Details
Work days: Monday to Saturday (Flexible Timings)
Quality Analyst in Durgapur
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Growing myself
- Skill development - Excellent
- Promotions - Good
- Company culture - Good
Dislikes
Delay on salary increment
- Salary - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Mohali
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Bad experience
Dislikes
AtMotsfair all thing
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Mumbai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Reporting and environment
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Job security is not there , if any process ramp down need to leave company
- Job security - Bad
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Quality Analyst in Mohali (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Likes
Yes I like it working at competent synergies
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No
Quality Analyst in Kolkata
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Less corporate life politics
- Salary - Excellent
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Cleaning
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Other Fusion CX Reviews
Team Lead in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
nothing is good except salary that too isnt as per industry standard
Dislikes
Apart from stinking washrom like public toilets broken chairs and dirty workspace which has not been renovated for years you have to work with toxic and most uncultured uneducated reporting manager 'Syed Shirin Shah' who will make your life hell with her cruel and nasty words which you would not even want to use on your enemies. shewill treat you as your servant and not as an employee. you will not be given the basic respect you deserve as a human being. you will be humiated infront of your entire team members/ clients that too in daily basis even when you are not at fault....Read More
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Csa Analyst in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They trained you well for doing their job. Senior colleagues are helpful to you. Salary is credited in exact date of every month & so that salary slip also. Work environment is average.
- Job security - Excellent
Dislikes
In Fusion BPO, there are so many process. I've worked for one process & now I'm writing about this process. I've worked for 2 years and 10 months. But in this 2 years a single penny is not increased in salary. There is no increment. In case of promotion they will promote as per their priority. Some TL's are good there, but some aremore than worst. Some TL's behaviour is not good. They didn't want to take you leave as per your need. Now coming to the office timing. Office timing was 10-7pm. They wanted you to be in the office at sharp 10 am. But in case of logout they will not let you logout in sharp 7pm, they dragged the time to 8-8.30 pm. For that max people faces issues in transportation while going to home....Read More
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
If I had to mention one thing what I like about this company it would be the tea stall outside the office where I spent five peaceful minutes once. My advice: if you value your life and career please don’t join this company (:
Dislikes
the experience with this company is disheartening. They they have absolutely no work life balance or team management skills (team lead or managers). They don’t even know how to handle employees, manage shrinkage, making teams they also don’t even know what is team building activity they should learn about these things, the office politics toxic work environment created by the team leads and managers, also some senior employees. There is a no recognition or appreciation for those employee who put in their best effort-appreciation seems like an alien concept for them xdd...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Support Associate in Durgapur
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Likes
I am thrilled to share my outstanding experience with Fusion CX. Their cutting-edge customer experience solutions have revolutionized the way we interact with our customers. From the initial consultation to the implementation and ongoing support, the Fusion CX team has been exceptional. Their expertise, professionalism, and dedication to delivering top-notch results have been impressive. The solutions provided by Fusion CX have enabled us to streamline our customer engagement processes, resulting in significant improvements in customer satisfaction and loyalty. Their technology is user-friendly, scalable, and integrates seamlessly with our existing systems. I highly recommend Fusion CX to any organization seeking to elevate their customer experience. Their innovative solutions, combined with their exceptional service, make them an invaluable partner for businesses looking to thrive in today's competitive market....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing for now
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior Team Leader in Howrah
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Nothing
Dislikes
Salary issues you will not get as much as your work There is no work life balance you need to work on off days as well There is no leave Ac off on running process shift end at 7 ac off at 6 No one care for you or agent
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
HR Executive in Howrah
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Great place to work. Management is very supportive and there is huge growth prospect as well. I myself is an IJP promoted and enjoying my new responsibilities as a recruiter. I am thankful to the management for giving me this opportunity.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead Operations in Howrah
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
I've had the absolute pleasure of working with Fusion for 2 years and I can confidently say it's been an exceptional experience. The team's professionalism, expertise, and dedication to delivering top-notch results are unparalleled. Also everyone very supportive and there are a great work ambience.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead Operations in Howrah
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The collaborative spirit across all departments makes work both enjoyable and effective. Highly recommend for a rewarding work environment!...Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There's nothing to dislike here
Work Details
Work days: Monday to Friday (Strict Timings)
Subject Matter Expert Specialist in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Fusion is a good company.The work environment is good,all are very supportive,team leader,manager.It is very supportive company in regarding of all the things. I like working in this company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Agent Advisor in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Working on the Fusion was my best decision which I had taken in my life. At the time of imterview I was quite nervous as used to be. But after reaching to the Fusion and after absorbing the friendly atmosphere and helpful culture, I was quite impressed and till It's going to be 6th month still I'm working here and it's still going on counting. And really I'm loving it. It has the growing and have the better opportunity here to grow up your skill, your personality development and your communication power. You'll learn to handle the different atmosphere in the ethical situation and much more you'll enjoy to work here...Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't think so which I didn't like something. Disliking will be I think for those who will ignore or miss the opportunity to work here.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
- HQ - Ohio, United States, United States (USA)
- Internet
- 1k-5k Employees (India)
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AmbitionBox has 3 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you.- Home >
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