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Engaged Employer

Fusion CX

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3.5

based on 1.5k Reviews

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Fusion CX BPO Executive Reviews

Updated 15 Nov, 2024

Overall Rating

3.9/5

based on 23 reviews

Rating distribution

10 (43.5%)

8 (34.8%)

1 (4.3%)

3 (13.0%)

Category Ratings

4.1

Skill development

4.0

Company culture

3.9

Work satisfaction

3.8

Promotions

3.7

Job security

3.7

Salary

3.7

Work-life balance

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

56% employees reported

Flexible timing

75% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

11 reviews

3.4

Rated by Men

8 reviews

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23 reviews found

Sort by: Popular

BPO Executive in Kolkata

guest experience manager Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 24 Jun 2020

Likes

it's all good to working my office some greatfull memories and everyone support me lot

Job security - Good
Work-life balance - Good

Dislikes

the service is good to all but one thing i dislike that i had done in 6 month in this company but i have never got a experience latter and resign latter and during lockdown I could not going to office.

Salary - Bad

BPO Executive in Kolkata

Oyo inbound Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jun 2022

Likes

It's been great working

Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No comments

Salary - Poor

Work Details

Being a customer service associate helping them through call they happy we happy

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

BPO Executive in Mohali

Inbound BPO Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Apr 2022

Likes

Best part is this Shift timing choose by employees. Environment of office is good and staff is well educated Dedicated to work.

Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Employees given their 100% but opportunity is Zero. Sometimes company given the opportunity to employees whose belongs to the Higher authority.

Salary - Bad

Work Details

This job improve the skill of communication to the every class of peoples who belongs to high class or well educated or poor or middle class. They given us to experience to handle the customer in all situation.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

nothing to given

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Fusion CX BPO Executive Reviews by Locations

Fusion CX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 56% of employees reported the...Read more