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Capita

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3.6

based on 2.3k Reviews

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Capita Senior Customer Service Executive Reviews

based on 71 reviews
Updated 1 Dec, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.3

Work-Life balance

2.9

Skill development

2.8

Company culture

2.8

Work Satisfaction

2.8

Salary & Benefits

2.4

Promotions/Appraisal

Top Mentions in Capita Senior Customer Service Executive Reviews

71 reviews found

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Career Advice
2w (edited)
projectenginer
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·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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More about working at Capita

People also ask about Capita's Senior Customer Service Executives

How is Capita to work for?
Capita is rated 3.1 out of 5, based on 71 reviews by employees on AmbitionBox. Capita is known for Job Security which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 2.8 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 2.8 at Capita by 71 employees. While job security is rated 3.4 and work-life balance is rated 3.3 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.

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Capita Senior Customer Service Executive Reviews by Locations

Capita Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 71 Capita reviews submitted by Capita employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capita is the right company for you. 62% of employees reported the working ...days at Capita as Monday to Friday. 70% employees reported the work timings at Capita as Flexible timing. Read more

Gender Based Ratings for Capita Senior Customer Service Executive

based on 59 reviews
3.8
Rated by 20 Women

Rated 4.0 for Company Culture and 3.9 for Job Security

women
3.0
Rated by 39 Men

Rated 3.4 for Job Security and 3.4 for Work-Life Balance

men

Working Days for Capita Senior Customer Service Executive

based on 71 reviews
Monday to Friday
62%
Rotational Shift
32%
Monday to Saturday
2%
Alternate Saturday off
2%
Other
2%

Work Timings for Capita Senior Customer Service Executive

based on 71 reviews
Flexible timing
Strict (12pm - 2.30am)
Strict (1.30pm - 10.30pm)
70%
5%
5%
20% employees reported other strict timings

Shift Timings for Capita Senior Customer Service Executive

based on 71 reviews
Day shift
Night shift
79%
21%

Business Travel for Capita Senior Customer Service Executive

based on 71 reviews
No travel
80%
Within city
16%
International travel
4%
Capita Senior Customer Service Executive Salary
based on 308 salaries
₹1.8 L/yr - ₹6 L/yr
7% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Capita Senior Customer Service Executive
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
+4 more benefits
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