FIS Customer Support ExecutiveGurgaon / Gurugram Reviews
Updated 11 Aug, 2023
Overall Rating
3.1/5
based on 8
reviews
Rating distribution
Category Ratings
3.5
Work-life balance
3.2
Salary
3.1
Company culture
2.9
Work satisfaction
2.7
Skill development
2.1
Job security
2.1
Promotions
What employees say about FIS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Strict (9pm - 10am)
21% employees reported
No travel
86% employees reported
View more detailed insights
Gender based rating
4.0
Rated by Women
2 reviews
2.8
Rated by Men
5 reviews
FIS is rated
3.1 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the
...
Read more
FIS is rated
3.1 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 11 Aug 2023
Likes
For now loving it.
Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Leave policy
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 06 Feb 2023
Likes
None
Dislikes
The whole journey with FIS is waste of time... Irresponsible managers and seniors.. No one cares about your performance. They will end up things on a very negative note
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Customer Support Executive in
Gurgaon / Gurugram
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 16 May 2022
Likes
Higher Management is good, incentives and other allowances are good.
Salary - Good
Dislikes
Appraisal are not as per the expectations just making excuses of covid however company is growing rapidly hence it’s quietly unfair, there are very partiality in daily work targets and IJP deserving once’s didn’t get the better opportunities, process training is not good means trainers are not much trained to develop & train others.They don’t celebrate festivals which other companies does like diwali, holi and others at all....Read More
Skill development - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Vodafone chat process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
2.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Sep 2021
Likes
I just liked about working in FIS that is you can salary on time.
Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No job security.
Job security - Poor
Work Details
Good experience
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Artists Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 May 2022
Likes
whole staff and system
Dislikes
Nothing
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Zero
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Nov 2022
Likes
Nothing!
Dislikes
Worst company you will ever work with... they ask for money before they hand over the experience letter to you! So be aware to join this organization...
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Jan 2021
Likes
Working as a family and the work environment is cool. There are cafeteria need and clean, gym, Dr. Facilities are given and HR department does their job well
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is no dislike
Work Details
I learned a lot at training and at work Station
Work timings: Strict Timings
Work related travel:This is a desk job.
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FIS.
Customer Support Executive in
Gurgaon / Gurugram
Broadband Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Jul 2018
Likes
Great experience
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Rotational shift alignment issue sometime
Work Details
Too many chats at a time thus make a person multitasker