FIS Team Lead Operations Gurgaon / Gurugram Reviews

Likes

WFH

Dislikes

Management is not very good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

No job security, poor work culture, management not effective, poor policies

Dislikes

No learning at all

Work Details

Poor

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

In the rating

Dislikes

In the rating

Work Details

As per the rating

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Work for home

Likes

Compensation and benefits are fantastic. Incentive structure is amazing

Dislikes

Work life balance is poor. Not enough room to learn or personal development.

Work Details

I was expected to do my tasks from day 1 without any formal training. I had little to no idea about the process which only resulted in poor performance.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Compancy Policies, Work Culture, Job Security

Dislikes

Career Growh & Salary/Appraisals

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

We have good career growth options if you have skill set required for internal job postings

Dislikes

BPO operations management is poor and no learning at all. Supervisors doesn't have scope to do actual leaders job but they do job multiple jobs like TM management, quality , login as well ( if needed ) ...driving all kpi and action plans

Work Details

Its hectic specially in BPO ops

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Leadership did a great job by allowing us to work from home and supplied us with required logistics in no time. Being part of the operations this company does not provide ample growth opportunities. Opportunities are extremely rare if you are a team lead in a small process.

Dislikes

No growth or grooming opportunities for employees who are in team leader kind of role and are working in third party processes.

Work Details

It was satisfactory. I had a fix shift in my previous process but it always not the case for others.

Likes

Work culture and opportunities

Dislikes

Management and HR

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Any company becomes best if the people who are managing are best. I had great working experience of 6.5 years with Mr. Abhishek Saxena and Mr. Sandeep Prabhakar. They both have taught me different skills which helped me grow with the company. Transport service’s response time was exceptionally good. 👍🏻 Pool table and TT table wasactually a stress buster for employees. Employee care programme actually cared about employees....Read More

Dislikes

No dislikes as such but personally I faced the challenge for parking my vehicle (car). But that’s understood because of the lack of parking space within the building.

Work Details

It was amazing. I started as an agent and groomed by the amazing manager/TLs got promoted as TL and gained much experience. FIS had the good professional culture.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nice company to work with

Dislikes

Nothing

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's all about your management and the way you work. I got opportunity to visit UK and it was a great experience and I won best emplyoee award.

Dislikes

It's nothing like that I dislike about this company

Work Details

Amazing

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Transport is good and cooperative HR is approachable IT support is good..

Dislikes

Poor Employee database management Pethetic rules Too much manual work...lack of automation and unreliable applications....

Work Details

Boring.. repetitive... learning missing... Illogical rules...

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Yoga mat on Diwali gift Show that HR really care about health awareness..