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Firstsource Solutions Senior CSA Reviews

based on 81 reviews
Updated 18 Jan, 2025

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.9

Work Satisfaction

3.9

Job Security

3.8

Skill development

3.7

Company culture

3.7

Work-Life balance

3.5

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Firstsource Solutions Senior CSA Reviews

81 reviews found

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People also ask about Firstsource Solutions's Senior CSAs

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.7 out of 5, based on 81 reviews by employees on AmbitionBox. Firstsource Solutions is known for Work Satisfaction which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.5 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.7 at Firstsource Solutions by 81 employees. While job security is rated 3.9 and work-life balance is rated 3.7 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
Is work from home available in Firstsource Solutions?
According to AmbitionBox, undefined% Firstsource Solutions employees work from office 2 days/week (based on 12 AmbitionBox reviews in last 6 months).

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Work Policy for Firstsource Solutions Senior CSA

i
Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

84%
Hybrid

Hybrid

16%

Other hybrid work policies

16%

Gender Based Ratings for Firstsource Solutions Senior CSA

based on 77 reviews
4.0
Rated by 31 Women

Rated 4.4 for Company Culture and 4.3 for Work Satisfaction

women
3.4
Rated by 46 Men

Rated 3.9 for Job Security and 3.6 for Work Satisfaction

men

Working Days for Firstsource Solutions Senior CSA

based on 81 reviews
Rotational Shift
56%
Monday to Friday
29%
Other
7%
Monday to Saturday
5%
Alternate Saturday off
3%

Work Timings for Firstsource Solutions Senior CSA

based on 81 reviews
Flexible timing
Strict (6.30pm - 3.30am)
Strict (1pm - 10pm)
62%
4%
4%
30% employees reported other strict timings

Shift Timings for Firstsource Solutions Senior CSA

based on 81 reviews
Day shift
Night shift
53%
47%

Business Travel for Firstsource Solutions Senior CSA

based on 81 reviews
No travel
67%
Within city
29%
Within country
4%
Firstsource Solutions Senior CSA Salary
based on 345 salaries
₹0.9 L/yr - ₹5 L/yr
At par with the average Senior CSA Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
7 total responses
meal
Cafeteria
3 total responses
View All
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