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Firstsource Solutions
Comparebased on 4.7k Reviews
Video summary
Filter reviews by Firstsource Solutions Senior HR Executive Reviews
Rating distribution
Category Ratings
Work-life balance
Company culture
Work satisfaction
Salary
Job security
Skill development
Promotions
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
60% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
4 reviews
Jobseekers also viewed
8 reviews found
Senior HR Executive in Bangalore / Bengaluru (working remotely)
Full Time
Human Resources - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salary
- Skill development - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Don't have
- Job security - Poor
Senior HR Executive in Hubli
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good worker and learner
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No comments
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior HR Executive in Hyderabad / Secunderabad
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No upskilling in FSL
Dislikes
The appraisal cycle is what not good about it
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
Senior HR Executive (working remotely)
Full Time
Compensation & Benefits Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything nothing particular about it
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing particular about it FS
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior HR Executive in Gandhinagar
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employee centric organisation
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
NA
Work Details
Good with the support of my Manager Mr. Nitin
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior HR Executive in Vijayawada
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very well encouragement from management. There is good space for learnings.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary and benifts
Work Details
Work policy: Based on requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior HR Executive in Bangalore / Bengaluru
HR Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Firstsource is an amazing place to work. I thoroughly enjoyed my tenure here at Firstsource. Work culture is too good.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Senior HR Executive in Bangalore / Bengaluru
Full Time
Kitchen / F&B Production Department
Overall Rating
Similar Designation Reviews
Manager HRD in Indore
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
HR Coordinator in Chennai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Assistant Manager Hrbp in Mumbai
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Provides great opportunity to learn and grow. Culture is good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
More structure needs to be there.
Work Details
Work days: Monday to Friday (Strict Timings)
HR Executive in Chennai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very Bad Environment
- Job security - Good
Dislikes
Overall not good
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Manager Hrbp in Bangalore / Bengaluru
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like my team and the support provided by them.
- Job security - Good
Dislikes
Work Culture and low focus on learning & development
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
HR Coordinator in Bangalore / Bengaluru
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
That you have job security
Dislikes
Company does not care about candidate/employee experience. Driven by numbers only.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
HR Executive in Bangalore / Bengaluru
Full Time
Compensation & Benefits Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Coordinating with other people
Dislikes
Never appreciate Focusing on flaws than their work Never involved in any discussion No work life balance
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: I go to office only when there is a meeting
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager Hrbp in Hyderabad / Secunderabad
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company has good job security and pays well.
- Job security - Good
- Promotions - Good
Dislikes
Employee benefits are not upto the mark and competitors are providing better benefits.
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
HR Coordinator in Bangalore / Bengaluru
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Absolutely nothing
Dislikes
Poor work culture
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
HR Executive Recruiter in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not interested to disclose
- Skill development - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Not interested to disclose
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Other Firstsource Solutions Reviews
Senior Customer Service Associate in Mumbai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Didn't ever think about me. I have served 4 and half year in this company. I have just said bad words to transportation and they have terminated me. Transport comes late everyday and I have been silent always.
Work Details
Work days: Monday to Friday (Flexible Timings)
Brand Designer in Chennai
Full Time
Advertising & Creative Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I wasn't fired. And I was given freedom to try to designing which helped to gain knowledge. But also faced difficulties by not have clear info of what the really want. Ceo has struggling to explain his work needs.
- Job security - Excellent
- Work satisfaction - Excellent
Dislikes
I was demanded to work for three brands but my salary wasn't increased. I used to work for 10 or even 10.30 pm. But still my work was not recognized. I was offered WFH but Ceo demanded to come and work in office. But they offer permission to shift the timing but I didn't want to take advantage of it . I use to work over time for them.
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: Week once
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Even higher education is not in this organisation they provide good employment and also recently sky process launched part time that was the best opportunity for students, preparing for govt jobs etc ,,this will help there a lot to financially support.
- Salary - Good
- Promotions - Good
Dislikes
First source provides only one cab. Job security is poor Work culture, management behaviour, partiality etc., And the most important I am working comcast process the shift timings are very bad.
- Job security - Poor
Senior Associate in Hyderabad / Secunderabad
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is friendly nature company. We can do work freely no stress.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Transportation first source is giving only one way whichi bad. And food no free food and less salary.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Sales Associate in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
ON Time Salary
Dislikes
1.No work-life balance 2.No leaves allowed even if you have leave balance 3.Un-realistic metrics to achieve else Termination 4.No sick leave or emergency leave allowed , if you are about to die , you have to inform the team leader 3 hours prior 5.Company will not let you go but will not let you stay either 6. Un-professional and unhealthy , Toxic to core Team leaders 7. HR's will not arrange a skip meet but will arrange your termination discussion instantly 8. You will find TOP GRADE politicians here. 9. Rotational shift and week offs are unpredictable...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Associate in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Company. Specially for B.com graduates(Freshers).Saturday and Sunday fixed off.
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No Increament in salary Night Shifts in certain process. No skill development. Sudden shift gets change
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Support Associate in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only thing good thing about the job is the location.
Dislikes
No worklife balance, Shift keeps changing frequently affecting your health, team leaders borrowing money from the whole team and not returning the same, Partiality to the select few who are ready to hold the bucket for team leader.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Associate in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing like it.
Dislikes
There was a lot of politics in that company, only the sycophants and special ones of the manager and team leader got the opportunities, rest all just did work like donkeys, that is why I left that place.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Process Leader in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary was competitive compared to the market.
- Salary - Good
- Work satisfaction - Good
Dislikes
No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.
- Skill development - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like about when supervisor is like this.
- Salary - Good
- Work-life balance - Good
Dislikes
The asst manager behavior was not good. During covid I went to take vaccine and worked on my week off which was approved by TL. He shouted on the whole floor and said office work is first take vaccine after 1 year. That manager Ragvendra behavior was worst.
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Firstsource Solutions Reviews by Designations
- Firstsource Solutions Customer Service Associate Reviews
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- Firstsource Solutions Senior Customer Service Executive Reviews
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AmbitionBox has 8 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 100% of employees reported the working days at Firstsource Solutions as Monday to Friday. 60% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more- Home >
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