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Firstsource Solutions Senior Customer Service Executive Mumbai Reviews

Updated 9 Jun, 2024
Overall Rating
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2.9/5
based on 5 reviews

Rating distribution

Category Ratings

3.3

Skill development

3.2

Work-life balance

3.1

Company culture

3.1

Job security

3.1

Work satisfaction

2.6

Promotions

2.5

Salary

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

61% employees reported

Flexible timing

Flexible timing

78% employees reported

No travel

No travel

62% employees reported

Gender based rating

2.6
female

Rated by Women

8 reviews

2.9
male

Rated by Men

20 reviews

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Top Mentions in Firstsource Solutions Senior Customer Service Executive Mumbai Reviews

5 reviews found for "salary"

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People also ask about Firstsource Solutions, Mumbai Senior Customer Service Executives

Is Firstsource Solutions, Mumbai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 5 employee reviews, it's clear that most senior customer service executives have a below average experience working at Firstsource Solutions, Mumbai. Skill development holds the highest rating at 3.3, while salary is rated the lowest amongst all factors at 2.5. Read reviews about salary on AmbitionBox.
Does Firstsource Solutions, Mumbai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Firstsource Solutions, Mumbai senior customer service executives rate their salary and benefits at 2.5 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Firstsource Solutions, Mumbai's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, Mumbai for senior customer service executives, click here .
How is the work culture at Firstsource Solutions, Mumbai for Senior Customer Service Executives?
Work culture at Firstsource Solutions, Mumbai for senior customer service executives is rated 3.1 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Firstsource Solutions, Mumbai for Senior Customer Service Executives?
Based on 5 reviews on AmbitionBox, Firstsource Solutions, Mumbai's senior customer service executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions, Mumbai.

Tell us how to improve this page.

10% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
4 total responses
+2 more benefits
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