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Firstsource Solutions

Compare

based on 4.7k Reviews

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About
Reviews
4.7k
Salaries
22.3k
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305
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70
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Filter reviews by

Firstsource Solutions Operations Manager Reviews

Updated 16 Mar, 2025

Overall Rating

3.7/5

based on 18 reviews

Rating distribution

5

8 (50.0%)

4

3 (18.8%)

3

2 (12.5%)

2

2 (12.5%)

1

1 (6.3%)

Category Ratings

3.7

Skill development

3.6

Company culture

3.5

Work-life balance

3.5

Promotions

3.5

Work satisfaction

3.4

Job security

3.3

Salary

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

60% employees reported

Within city

45% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

3.7

Rated by Men

14 reviews

Firstsource Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfact ... Read more

Firstsource Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Firstsource Solutions Operations Manager Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

18 reviews found

Sort by: Popular

Operations Manager in Bangalore / Bengaluru

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 16 Mar 2025

Dislikes

Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Overall Rating

Operations Manager in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Mar 2025

Likes

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Operations Manager in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2025

Likes

Salary - Excellent
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Job security - Poor

Overall Rating

Operations Manager in Mumbai

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2024

Likes

Support from operation management

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

salary

Operations Manager in Bangalore / Bengaluru (working remotely)

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2024

Likes

Friendly working ambience with good leadership team who always stand by the employees and thanks to HR team for always being so supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I do not have anything to talk about dislikes.

Operations Manager in Chennai

Full Time

·

Health Informatics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Oct 2023

Likes

Nothing to say, only salary come on time

Dislikes

Politics every where all domain

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Operations Manager in Hyderabad / Secunderabad

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 Oct 2023

Likes

Opportunity

Job security - Good
Work satisfaction - Good

Dislikes

Poor admin and HR services

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Operations Manager in Hyderabad / Secunderabad

Full Time

·

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 07 Oct 2023

Likes

Nothing

Dislikes

Almost everything but to name few is Transport, Cafeteria, Washroom hygiene, Management behaviour towards the employee (In specific to Hyderabad), Micromanagement

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Operations Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Jan 2023

Likes

Senior Leadership team is extremely supportive and the focus is to succed, learn and grow together.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as such

Work Details

Work policy: Work from home during pandemic

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

Good work environment and culture. Management is supportive, transparent and mentors team to learn new skills. Company policies are good, Appraisals are fair and they give good salary hike and bonus based on performance.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Operations Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jan 2020

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Stability

Work Details

Day to day operations, managing clients, meeting SLA

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Operations Manager in Bangalore / Bengaluru

Employee Relations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Mar 2022

Likes

There is a lot to learn and grow

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

The pay package can be competitive at all levels

Work Details

Balanced and get to learn new things

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 May 2022

Likes

Overall it's good

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Operations Manager in Bengaluru/Bangalore, chennai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 02 Nov 2023

Likes

Nothing to stay. To run the family I had a job.

Promotions - Good

Dislikes

Politics.

Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Operations Manager in Navi Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2018

Likes

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Operations Manager in Mumbai

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 08 Aug 2017

Likes

Na

Dislikes

Na

Salary - Bad
Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Na

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Top trending discussions

View All

Job switch advice

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

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Firstsource Solutions Operations Manager Reviews by Locations

Firstsource Solutions Operations Manager Bangalore / Bengaluru Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 100% of employees reported the working days at Firstsource Solutions as Monday to Friday. 60% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

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Firstsource Solutions Operations Manager Reviews

Firstsource Solutions Operations Manager Salary

based on 83 salaries

₹7 L/yr - ₹23 L/yr

33% more than the average Operations Manager Salary in India

View more details

Employee Benefits for Firstsource Solutions Operations Manager

Health insurance

2 total responses

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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