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Firstsource Solutions
based on 4.6k Reviews
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Insights from employee reviews on AmbitionBox
49% employees reported
67% employees reported
60% employees reported
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6 reviews
3 reviews
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Full Time
Sales Department
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Everyone freinfly manner
Manager are nt supporting anything
Work days: Monday to Friday (Flexible Timings)
Full Time
Business Intelligence & Analytics Department
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Good experience
Their is no job security
Work days: Monday to Friday (Strict Timings)
What people are saying about Firstsource Solutions
Data Analysis Department
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Job is not security. Work culture is ok. My last working day is June 21 still they are not providing final settlement to employees.
Not good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Loan review expection Department
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Supporting leads
Politics and issue in shift allowance
Enjoying alot
Work timings: Flexible Timings
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Us Mortgage Department
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Good company to work
Targets
Work days: Monday to Friday (Flexible Timings)
Medical Billing Department
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I like everything in our office
There is no one to dislike, If working or coworkers.
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Non Voice Department
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Here in Vijayawada, teammates doesn't have a knowledge other than the work, job security is also not at higher stage because of the project has no quality, then the associate will ne terminated, there is no word for career growth, salary benefits somewhat better,
Culture in the teammates
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Voice / Blended Department
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Good skill development and carrying team leaders and trainers office atmospheric
Nothing else
Very exciting and extra involvement new projects
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Discover interview dos and don'ts from real experiences
Quality Assurance and Testing Department
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Everything was gud in this company we can learn more abt sql it's a learning company
Low salary in this generation 7k salary s not sufficient
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Nothing much
No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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I didn't link any thing in this company
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
Full Time
Operations Department
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Nothing is good about the company
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Full Time
Customer Success Department
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The canteen food
If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated
Full Time
Sales Support & Operations Department
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THE ONLY THING I LIKED ABOUT THIS COMPANY THEY GIVE IMPORTANCE AND RESPECT ALL THE RELIGIONS AND CULTURES
NO WORK SECURITY WHEN YOU START EARNING NO GROWTH IF UR GENUINE AND PRIORITIES UR SELF RESPECT POLITICS AND BIASED ENVIRONMENT MANAGERS NEED TO GET EDUCATED AND BUILD THEIR SOFT SKILLS “ PLAY SMART WITH COMPETITORS NOT WITH THE EMPLOYEES WHO WORK TO ACHIEVE YOUR COMPANIES OBJECTIVES
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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No likes...its a worst and pathetic company.
The recruitment team and HR are unprofessional, baised. I cleared my interview and hr name is Haritha. She asked me for all documents and I submitted them. They never asked for my offer letter first, later they asked it. Haritha didn't even give me time for atleast one day to get my offer letter. Later that evening I sent my offer letter and called Hairtha. She was totally unprofessional and pathetic, she said they the opening is now closed and we will contact you later which never happened again. I am lucky that I didn't join Firstsource and work with people like Haritha. Thanks to god!...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Very nice
No bad review
Full Time
Software Development Department
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No comment
No comment no comment
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Payroll & Transactions Department
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Full Time
Sales Support & Operations Department
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ON Time Salary
1.No work-life balance 2.No leaves allowed even if you have leave balance 3.Un-realistic metrics to achieve else Termination 4.No sick leave or emergency leave allowed , if you are about to die , you have to inform the team leader 3 hours prior 5.Company will not let you go but will not let you stay either 6. Un-professional and unhealthy , Toxic to core Team leaders 7. HR's will not arrange a skip meet but will arrange your termination discussion instantly 8. You will find TOP GRADE politicians here. 9. Rotational shift and week offs are unpredictable...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Banking Operations Department
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Good Company. Specially for B.com graduates(Freshers).Saturday and Sunday fixed off.
No Increament in salary Night Shifts in certain process. No skill development. Sudden shift gets change
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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The only thing good thing about the job is the location.
No worklife balance, Shift keeps changing frequently affecting your health, team leaders borrowing money from the whole team and not returning the same, Partiality to the select few who are ready to hold the bucket for team leader.
Full Time
Banking Operations Department
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Nothing like it.
There was a lot of politics in that company, only the sycophants and special ones of the manager and team leader got the opportunities, rest all just did work like donkeys, that is why I left that place.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Salary was competitive compared to the market.
No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing to like about when supervisor is like this.
The asst manager behavior was not good. During covid I went to take vaccine and worked on my week off which was approved by TL. He shouted on the whole floor and said office work is first take vaccine after 1 year. That manager Ragvendra behavior was worst.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing to be happy about.
Poor internal management. Unfriendly HRs, especially "A. Singhania".....complete politics in the office. Real issues will be suppressed by AM or Manager, the mistake is proven to be the organisation's end. Proceed at your own risk. If you work well here, they will make you work more, and it would be your responsibility to take a note of how much you have worked other than your login hours. Completely irresponsible management. My phone was stolen in this office during the third month...everyone including HR and manager suppressed my voice with all the lies and no action has been taken further. Such a miserable place to work....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance - Other Department
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Salary is good
People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.
Full Time
Back Office Department
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Just the recruitment Team is good helping the candidate to get hired.
After clearing 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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work life balance, WFH
No job security, Pathetic management, Night shift
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 9 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 49% of employees reported the working days at Firstsource Solutions as Monday to Friday. 67% employees reported the work timings at Firstsource Solutions as Flexible timing. Read moreInfosys
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