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Firstsource Solutions

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3.6

based on 4.7k Reviews

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Firstsource Solutions Customer Service Advisor Reviews

Updated 19 Dec, 2023
Overall Rating
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3.5/5
based on 13 reviews

Rating distribution

Category Ratings

4.3

Work-life balance

4.3

Skill development

4.0

Company culture

4.0

Job security

3.6

Salary

3.6

Work satisfaction

3.3

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

51% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

58% employees reported

View more detailed insights

Gender based rating

4.6
female

Rated by Women

4 reviews

3.6
male

Rated by Men

8 reviews

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Top Mentions in Firstsource Solutions Customer Service Advisor Reviews

13 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Firstsource Solutions Customer Service Advisor Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 51% of employees reported the working days at Firstsource Solutions as Rotational Shift. 64% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more
Firstsource Solutions Customer Service Advisor Salary
based on 47 salaries
₹1.6 L/yr - ₹5 L/yr
At par with the average Customer Service Advisor Salary in India
View more details
Employee Benefits for Firstsource Solutions Customer Service Advisor
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
2 total responses
+1 more benefit
Compare Firstsource Solutions with

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iEnergizer

4.6
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3.4
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