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5 reviews found
Customer Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
To gain knowledge and experience the work life.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No dislike
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing because I like the company
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Executive in Mumbai
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Every thing..
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Canteen can be improved
Work Details
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
Customer Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly environment
- Job security - Good
- Company culture - Good
Dislikes
Salary less
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Executive in Bangalore / Bengaluru
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Full politics
- Job security - Excellent
- Company culture - Excellent
Dislikes
Noo growth
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is good about the company
Dislikes
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Poor
Team Lead in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good
- Work-life balance - Good
Dislikes
Job secure is not good layoff will be going on
- Job security - Poor
Work Details
Work policy: Monday to friday
Work days: Monday to Friday (Flexible Timings)
Team Lead in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good experience Good place to work for freshers
Dislikes
Low salary No cab facility
Work Details
Work policy: Some projects in wfh some in wfo
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as much so much work pressure
Dislikes
Very bad management client oriented
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Managers are Bias and not supportive
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Team Lead in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Am enjoying to work with first source
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Cafeteria food
Team Lead in Gandhinagar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hr supporting
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
management is not good
Team Lead in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People freindly
Dislikes
Unorganized work culture
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Mumbai
Full Time
Animation / Effects Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
Dislikes
Company politics and mis management by senior management
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like in first source
Dislikes
Work culture No perks and no hikes Bad management
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Other Firstsource Solutions Reviews
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value to the people who work effectively.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Support Associate in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing they treat us like we are nothing to them They don't value us Even HR is not Supportive We been pressurise to do Overtime
Dislikes
Everything Only Hiring Team is good other then that Didn't get any support from them as an employee
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel: This job involves Travel Within City.
Team Lead Operations in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.
- Job security - Good
Dislikes
The company has several areas for improvement, such as addressing concerns about limited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience....Read More
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Manager HRD in Indore
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much
Dislikes
No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
I didn't link any thing in this company
Dislikes
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Senior Customer Service Associate in Chennai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
CS Associate in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing he was perfect
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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Firstsource Solutions Reviews by Designations
- Firstsource Solutions Customer Service Associate Reviews
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- Firstsource Solutions Senior Customer Service Associate Reviews
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AmbitionBox has 5 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 40% of employees reported the working days at Firstsource Solutions as Rotational Shift. 75% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more- Home >
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