Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by EXL Service Team. If you also belong to the team, you can get access from here

EXL Service Verified Tick

Compare button icon Compare button icon Compare
Filter reviews by

Clear all

Clear all

EXL Service Customer Success, Service & Operations Department Reviews

Updated 13 Mar, 2025
Overall Rating
write
3.8/5
based on 1.8k reviews

Rating distribution

Category Ratings

4.1

Job security

3.7

Company culture

3.7

Work-life balance

3.6

Work satisfaction

3.5

Skill development

3.2

Salary

3.0

Promotions

What employees say about EXL Service?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

52% employees reported

Monday to Friday

Monday to Friday

87% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

75% employees reported

Gender based rating

3.9
female

Rated by Women

470 reviews

3.8
male

Rated by Men

1.3k reviews

Jobseekers also viewed

3.8
 • 31.8k reviews
3.4
 • 12k reviews
3.7
 • 90.5k reviews
3.6
 • 39.7k reviews
3.5
 • 36.5k reviews
3.5
 • 35.4k reviews
3.7
 • 50.6k reviews
3.8
 • 57k reviews
3.7
 • 42.1k reviews
4.0
 • 22.2k reviews
3.9
 • 3.4k reviews
4.1
 • 2.6k reviews
4.0
 • 2.3k reviews
3.4
 • 1.8k reviews
3.3
 • 1.2k reviews
3.5
 • 1.1k reviews
3.3
 • 1.1k reviews
2.6
 • 1k reviews
3.6
 • 927 reviews
4.3
 • 817 reviews

Explore Reviews by Department

View All
3.8
 • 1.8k Reviews
3.7
 • 1.5k Reviews
3.5
 • 878 Reviews
3.8
 • 563 Reviews
3.5
 • 278 Reviews
3.8
 • 117 Reviews
Top Mentions in EXL Service Customer Success, Service & Operations Department Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

1.8k reviews found

Sort by: Popular

Rate your
company

🤫 100% anonymous

How was your last interview experience?

Share interview

Top EXL Service Interview Questions

Q1. If I have 333 digits to number pages of a book, How many pages can I number ... read more
Q2. You have 20 red balls, 14 blue balls. You draw out balls, 2 at a time. If t ... read more

Get interview-ready with top interview questions

View all 343 questions
Q3. Puzzle: There are three ants, each at a corner of an equilateral triangle. ... read more
Q4. There is table which holds details of matches played between the countries ... read more
Q5. if you have knowledge of excel tell me difference between hlookup,vlookup a ... read more

Read EXL Service Reviews based on designations

3.8
 Senior Executive

 (729)

3.7
 Senior Associate

 (419)

3.6
 Assistant Manager

 (416)

3.9
 Executive

 (297)

4.0
 Associate

 (273)

Rate your
company

🤫 100% anonymous

How was your last interview experience?

Share interview
Logo
You are reading trusted reviews. Keep reading to find out more about EXL Service.

Discover interview dos and don'ts from real experiences

Contribute & help others!
anonymous
You can choose to be anonymous

People also ask about EXL Service's Customer Success, Service & Operations Department

Is EXL Service's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 1.8k employee reviews, it's clear that most employees have an average experience working at EXL Service's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does EXL Service's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, EXL Service's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 1.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at EXL Service's Customer Success, Service & Operations Department, click here .
How is the work culture at EXL Service's Customer Success, Service & Operations Department?
Work culture at EXL Service's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 1.8k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at EXL Service's Customer Success, Service & Operations Department, click here .
How is the job security at EXL Service's Customer Success, Service & Operations Department?
Based on 1.8k reviews on AmbitionBox, EXL Service's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service's Customer Success, Service & Operations Department, click here .
Is work from home available at EXL Service's Customer Success, Service & Operations Department?
According to AmbitionBox, 19% of EXL Service's Customer Success, Service & Operations Department employees work from home permanently, 29% work from the office, and 52% follow a hybrid model, based on 287 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at EXL Service's Customer Success, Service & Operations Department?
To get a job at EXL Service's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top EXL Service interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Anonymously discuss salaries, work culture, and many more

Get Ambitionbox App

Senior Associate
699 salaries
unlock blur Lock Unlock

₹1.3 L/yr - ₹8 L/yr

Lead Assistant Manager
315 salaries
unlock blur Lock Unlock

₹5.5 L/yr - ₹18 L/yr

Back Office Executive
231 salaries
unlock blur Lock Unlock

₹1.3 L/yr - ₹3.8 L/yr

Process Associate
196 salaries
unlock blur Lock Unlock

₹1.3 L/yr - ₹4.8 L/yr

Customer Care Executive
185 salaries
unlock blur Lock Unlock

₹1.2 L/yr - ₹5 L/yr

Explore more salaries
cab
Office cab/shuttle
99 total responses
freemeal
Free meal
21 total responses
onsite
International/On-site exposure
19 total responses
joining
Joining bonus
5 total responses
+26 more benefits
Compare EXL Service with

Genpact

3.8
Compare

WNS

3.4
Compare

TCS

3.7
Compare

Infosys

3.6
Compare
write
Rate your company
Rate your company
100% anonymous
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent