EXL Service Customer Success, Service & Operations Salaries by 7900+ Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
Senior Associate 1 - 11 years exp. (699 salaries)	Unlock ₹1.3 L/yr - ₹8 L/yr
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Lead Assistant Manager 2 - 17 years exp. (315 salaries)	Unlock ₹5.5 L/yr - ₹18 L/yr
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Back Office Executive 0 - 7 years exp. (231 salaries)	Unlock ₹1.3 L/yr - ₹3.8 L/yr
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Process Associate 0 - 6 years exp. (196 salaries)	Unlock ₹1.3 L/yr - ₹4.8 L/yr
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Customer Care Executive 0 - 8 years exp. (185 salaries)	Unlock ₹1.2 L/yr - ₹5 L/yr
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SME 2 - 11 years exp. (165 salaries)	Unlock ₹2 L/yr - ₹6.5 L/yr
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Customer Service Executive 1 - 11 years exp. (117 salaries)	Unlock ₹1.1 L/yr - ₹6 L/yr
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Operations Manager 10 - 20 years exp. (99 salaries)	Unlock ₹6 L/yr - ₹20 L/yr	1 job opening
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Operations Executive 0 - 5 years exp. (94 salaries)	Unlock ₹1.4 L/yr - ₹4.5 L/yr
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Senior Process Associate 2 - 8 years exp. (81 salaries)	Unlock ₹1.9 L/yr - ₹5.1 L/yr
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Lead Assistant Operations Manager 8 - 17 years exp. (71 salaries)	Unlock ₹5.5 L/yr - ₹14 L/yr
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Analyst 1 - 9 years exp. (67 salaries)	Unlock ₹1.8 L/yr - ₹7.8 L/yr
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Reporting Analyst 1 - 4 years exp. (59 salaries)	Unlock ₹1.8 L/yr - ₹4.8 L/yr
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Senior Customer Service Executive 3 - 15 years exp. (57 salaries)	Unlock ₹1.7 L/yr - ₹4.7 L/yr
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Senior Reporting Analyst 2 - 9 years exp. (57 salaries)	Unlock ₹2.3 L/yr - ₹7.5 L/yr
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Senior Analyst 2 - 8 years exp. (56 salaries)	Unlock ₹2.7 L/yr - ₹8 L/yr
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Executive Assistant 1 - 5 years exp. (53 salaries)	Unlock ₹1.5 L/yr - ₹5.1 L/yr
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Assistant Manager Operations 5 - 14 years exp. (53 salaries)	Unlock ₹4.2 L/yr - ₹9.2 L/yr
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Senior Operations Manager 13 - 20 years exp. (50 salaries)	Unlock ₹10 L/yr - ₹22.4 L/yr
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Quality Analyst 1 - 11 years exp. (49 salaries)	Unlock ₹2.3 L/yr - ₹7 L/yr
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What people are saying about EXL Service

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Hi All, I need help with selecting the right organization for the role of AWS-DevOps engineer role. I have offers from these two organizations: 1) EXL Services - Offer... read more

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Salary related reviews for EXL Service

3.2

Rated by 1.8k employees for salary & benefits

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 02 Feb 2025

4.0

for Salary and Benefits

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

Salary - Good

+5 more

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

Senior Executive in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 15 Jan 2025

1.0

for Salary and Benefits

Likes

Except the online trainings, everything is pathetic!!!

Job security - Good

Dislikes

Promotion and Salary hikes are Pathetic!!! Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!

Salary - Bad

+4 more

Quality Analyst in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 29 Feb 2024

3.0

for Salary and Benefits

Likes

EXL Service is a good company overall in case of IJPs. If you are looking to learn and grow fast EXL is a good option.

Skill development - Excellent

+5 more

Dislikes

The only drawback in working with EXL is the salary. The salary is very low as compared to market standards and if someone wants to leave they don't have a retention policy of offering an increment. No matter how how big of an asset you are for the company they won't retain you unless you are on the level of OPS manager and above. Even if your manager tries the HR won't approve a pay raise. On The contrary while hiring QA from outside they offer good package but won't offer the same to a QA who has been outperforming in the process and seems to be a valuable asset.

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 Jan 2024

2.0

for Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

Salary - Poor

+5 more

Reporting Analyst in Kochi

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Mar 2024

1.0

for Salary and Benefits

Likes

Positive's are depending on the process and the reporting managers. recommended only for career beginner's (those who just completed their studies)

Job security - Excellent

Dislikes

Salary is too low Toxic work environment (Varies with reporting managers and process) No proper Training

Salary - Bad

+5 more

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EXL Service interview questions by designations

Business Analyst (67)Consultant (54)Executive (41)Assistant Manager (34)

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Jobs at EXL Service

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Executive (VOICE Process)

Pune

1-6 Yrs

₹ 3-6.5 LPA

Direct Tax Assistant Manager - Qualified CA only

Noida

2-7 Yrs

₹ 12-17 LPA

AVP Service Delivery - Healthcare Operations - Kochi - Payer business

Kochi

14-20 Yrs

Not Disclosed

PTP(Invoice processing)-Executive/Sr. Executive

Bangalore / Bengaluru

1-5 Yrs

₹ 2-4.5 LPA

Manager-Finance - US GAAP and SEC Reporting

Noida

5-10 Yrs

Not Disclosed

MEGA Walkin DRIVE :- VOICE Process

Pune

1-2 Yrs

₹ 3-5.5 LPA

EXL is hiring Assistant Manager - Human Resource Business Partner

Pune

5-8 Yrs

₹ 7-10 LPA

Property & Casualty Insurance (Endorsements, rating and quotes)

Pune

1-4 Yrs

₹ 3-5 LPA

Walk in Drive - Llyods / Xchanging messaging / Bordereaux

Pune

1-6 Yrs

₹ 2.75-6.5 LPA

RTR-Senior Executive

Bangalore / Bengaluru

2-4 Yrs

₹ 2-5 LPA

EXL Service Salary FAQs

How much does EXL Service pay per year?

The average EXL Service salary ranges from approximately ₹1 Lakh to ₹2.3 Lakhs per year for a Back Office Computer Operator and ₹35 Lakhs to ₹1.1 Crore per year for a Vice President. Salary estimates are based on 8k EXL Service salaries received from various employees of EXL Service. EXL Service employees rate the overall salary and benefits package 3.2/5 stars.

What is the highest salary in EXL Service?

The highest-paying job at EXL Service is a Vice President with a salary of ₹35 Lakhs to ₹1.1 Crore per year. The top 10% of employees earn more than ₹20.31 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.

What is the minimum salary in EXL Service?

Minimum salary at EXL Service depends on the role you are applying for. For Associate the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year, and for Executive the minimum salary is ₹1 Lakh to ₹5.6 Lakhs per year and so on.

What is the salary package for freshers in EXL Service?

The average salary at EXL Service for freshers varies from ₹1.3 Lakh to ₹3 Lakhs per year for Customer Care Executive and ₹10 Lakhs to ₹19 Lakhs per year for Management Trainee.

What is the notice period at EXL Service in Customer Success, Service & Operations Department?

According to AmbitionBox, 42% of the EXL Service employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 32% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 5.1k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at EXL Service is INR . Salary estimates are based on 8k EXL Service latest salaries received from various employees of EXL Service.

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EXL Service Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Salary related reviews for EXL Service

Customer Service Executive in Pune

Senior Executive in Noida

Quality Analyst in Pune

Senior Associate in Noida

Reporting Analyst in Kochi

EXL Service interview questions by designations

Jobs at EXL Service

EXL Service Salary FAQs

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