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EXL Service
based on 6.7k Reviews
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Full Time
Other Hospital Staff Department
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Salary is good
Depend on project, manager and management is very bad
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Back Office Department
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Organization policies might be good however management should be that good too. I am facing a lot issues but no one is ready to listen and don't want to work on that . If you can't help your employees and don't want to listen your employees issues so in that case , customer service will also come in the pathetic manner.
Management don't want to work on your concern areas. Wa cannot finish our work within 5 days and we cannot expect anything if we are doing or finishing that work in 6 working days as far as monetory is concerned
Work days: Monday to Friday (Strict Timings)
Quality Assurance and Testing Department
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Can assure the Job security.
Since it’s a product based company, the manual process , compliance training is bit more.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality & Compliance Department
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There is a job security and positive culture.
IT dept & facility work.
Work life is balanced.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality & Training Department
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Great Opportunity for the employees in terms of their growth and compensation.Leverage to maintain a rapport with their respective Managers.
Balanced
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
AMC Department
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Healthy environment to work. Good management
Salary is low
From an agent level became a QCA. Autiding calls and providing feedback also preparing client deck for the month. Helping agents to improve quality scores by doing additional audits
Work days: Monday to Friday (Strict Timings)
Full Time
Management Consulting Department
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Nothing. Been regretting my decision of joining this place.
Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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As per my 5 years working experience with EXL, I feel very good work life balance
Nothing as of now, reasons being I got everything like salary hike, promotion and Work life balance without any reference with higher management.
Work policy: 1 day from office and 4 days from home
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
General Insurance Department
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Their work culture is good overe there all supervisors and managers are supportive.
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Full Time
Business Intelligence & Analytics Department
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Learning new skills.
They hire me by saying your office location is gurgaon but after a month they told me to relocate to Bangalore location because entire team belong from banglore office. They give me warning if you are not relocate than we terminate you. They give me option either you resign or else we terminate you.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Software Development Department
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Nothing to say about this company. Join on your own risk.
Three years continuosly I was billable. Recieved 4 rating in each year and got promoted recently but once project got over and after month they kept on redeploy and said you will be forced to put down the paper if they don't get any project during that time. Same thing happened for more then 900 employees at once and you will hear this news every month that some of your colleague is fired. So join on your own risk....Read More
Full Time
Finance Department
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It's a good company for freshers to learn if the team leads and managers are good and supportive
No employees benefits not a good response for the employees no proper hike and salary
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Worst company no skill upgrade no good hike no good treatment you will work like a labour and treated like a labour
Worst company to work for. Can fire employee at any time with one email without having any client interview. Very bad company and very bad management. They only spend money over advertisement but do not fall that it's a trap.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Minimal amount of work Work From Home is available Peaceful working environment
Unpleasant work timings (depends on client) Mediocre CTC as compared to other companies
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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They usually talk about gen AI in their townhall and they dont trained ppl on them. They ask ppl to come office while they dont have proper arrangements of seats and wifi spl in DA 25. Manager usually shouts in team meeting unnecessarily . They have some unprofessional clients like axis who dont even good laptop so that employe could work efficiently. When we ask Exl manager , they told like issi se kaam chalana padega. When we asked for internet connectivity they asked to work through your mobile hotspot.Believe me in my last 4 year career one of the worst client in my service history. They called after business hours 10 pm / 11 pm. If you dont attemd their call they sent escalation email to exl manager....Read More
They hired candidate for technical skill set like sas sql pyspark but they provide work like prepare some ppt , some manual excel based reports. Skill are continuously degrading here. Poor Cafetreia infrastructure. No parking for employee below SAVP. Unhygenic Washroom, zero professional culture.Very unprofessional clients(axis) who forced employee to work more than 9 hours
Work days: Rotational Shift
Full Time
Finance Department
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The company is very good, but in my case the team is very toxic. You will not feel bad after joining exl but the promotion and salary increment eligibility is very bad.
Toxic team
Full Time
Retail Store Operations Department
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Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.
No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.
Full Time
Finance Department
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Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.
Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.
Work policy: Work from home for people based out of Delhi NCR
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
transformation Department
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Company has work life balance and flexible working hours in Analatics and Digital.
In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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It's my perspective on my project not company Project and my manager is good Work is there, so get to to work with various clients and gain good exposure Bonus is paid upto 80% for sure which I feel is better than my previous org
Health Insurance is the worst No additional benefits I feel from the company Lot of cost cuttings.. If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts. Promotions are ambiguous and very much opaque.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Data Science & Machine Learning Department
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I like the people here specially my manager is very good and supportive.
The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Like the company provide secure jobs.
Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Business Intelligence & Analytics Department
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Only the job security was there, And work life balance is fine
Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
F&A Department
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Working environment is nice
Increment is to low while compare to others P4p given on their personal interest I didn't get my final settlement and experience letter yet now I didn't get proper training that's why I have only little bit knowledge about our process Last time I didn't get my stutotary bonus I asked my supervisor and Lead assistant manager they told to me we don't know who get this bonus . This is the answer I get from them...Read More
Full Time
Software Development Department
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Nothing to like here
No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless
Full Time
Data Science & Machine Learning Department
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Lot of opportunities to keep giving interviews internally.
No project/client/account has confirmation due to which employee remains on non billable acounts for months. Employees are sent on bench abruptly due to highly volatile projects having less than 3 months duration of contract. Employees are put in a position to keep giving internal interviews every few months(within 4 months). No proper communication from senior management regarding project updates. No hike/increment....Read More
Work policy: No communication regarding work from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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