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EXL Service
based on 7.2k Reviews
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Full Time
Operations Department
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Promotion based on Personal relationship and buttering
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Department
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all good
salary is not as per market alignment
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Department
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Personal relationship impotant for growth
I learnt so many things while working. However waiting for oppertunity
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
British gas Department
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the best company
favouring managers
it was best. very nice client, no work pressure 0
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
parent insurance was best part
Full Time
Customer Success, Service & Operations - Other Department
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As an organisation EXL may be good but the process under which I worked was pathetic and the manegement sucks.
The toxic culture, they don't pay the same amount to employees who have been working hard here from last 4-5 years but they pay the current market payout to the new employees
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
General Insurance Department
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Their work culture is good overe there all supervisors and managers are supportive.
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Full Time
Claims adjudication Department
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Full Time
Back Office Department
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Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance - Other Department
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No
Yes
Work policy: other
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing Horrible work place
Zero work balance Pathetic management
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Data Science & Machine Learning Department
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Full Time
Back Office Department
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Full Time
Finance Department
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Full Time
Banking Operations Department
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Work environment good, manager are good
Na
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Nothing
The work environment is really bad . It feels like they treat us like their servants and there is no HALF DAY CULTURE . Managers show no empathy in certain situations ie even if you’re not well they don’t care. There is also lack of PROPER TRAINING and too much RESTRICTIONS.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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There is nothing to like about this company.
Worst company I have ever work with.....no proper management within the process and within exl company as well. Parking is empathetic for employees working with EXL.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Legal & Regulatory - Other Department
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Exl has good work culture can work from home with flexible hours and have work life balance.
Terrible salary and no increment. Partiality at top. No recognition for your wrok
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Infrastructure
We are doing Night shift and Still Salary is Very Poor , According to Workload , Salary should be 3× as per the Work, Hygiene is Very very bad
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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2 days week off and both side cab facility.
Toxic work environment, Company policy, management, shift timings and no skill development, no work life balance, very less salary, no job security, there is no skill development etc.
Work policy: 5 days/ week from office and 2 week off sunday and monday. from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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No pressure to be in office everyday.
1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates 2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system 3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity. 4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck 5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager. 6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts 7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Nothing , they even don't give any downtime and say , you have to work however your health down or not
Management so bad, they just want work and since I joined exl it was good but soon I realize it's bad until changed manager. And that manager is so bad she said if you can't complete work you should resign this is the reason exl always hire and never get stopped because they don't have ability to make perfect older employees.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Healthcare & Life Sciences - Other Department
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EXL is good for experience people there he/she can explore his expertise after taking the Certification.
When we need to mark the half day there is no half day showing on their application.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
Full Time
Operations, Maintenance & Support Department
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Management is not good they will give you very minimum basic payout and the manager's ego issue they don't how to handle the team, behaves very unprofessionally with the juniors.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Work Form Home.
Toxic Work Environment -Poor management, lack of support, or office politics. Poor Leadership – Micromanagement, lack of vision, or unethical behavior from management.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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AmbitionBox has 4 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 100% of employees report...ed the working days at EXL Service as Monday to Friday. 50% employees reported the work timings at EXL Service as Flexible timing. Read moreGenpact
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