EXL Service is rated
4.0 out of 5 stars on
AmbitionBox, based on 153 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
4.0 out of 5 stars on
AmbitionBox, based on 153 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in EXL Service Customer Care Executive Reviews
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153 reviews found
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Popular
Customer Care Executive in
Noida
Full Time
·
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.
Dislikes
No employee training skill development provided, less appraisal.
Leave provides by company but manager not approve any leave.
Cheapest mindset of supervisor.
Dislikes
When ask for PL & SL in case of health issues
Supervisor not approve. Supervisor ask to rating down.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Noida
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2019
Likes
Exl is almost company best and this company secure your job.
Dislikes
Company growth is very slow and associate provide is very low.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Oct 2023
Likes
Positivity coordination learning
Dislikes
Work hours were too long
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Mar 2021
Likes
The work environment is amazing and there is a immense gaming room and cafeteria for being fresh
Dislikes
They don't give opportunity to grow up for new joiners and don't pay hike
Work Details
I have 2 years and 5 month experience and work life is amazing average
Work timings: Strict Timings
Customer Care Executive in
Pune
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2023
Likes
Good work life balance.
Dislikes
Very poor increment yearly. Its equal to none.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Care Executive in
Pune
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Mar 2024
Likes
This company is very good for womens.
Good work culture and job security and main thing is both way cab facility available (home pickup and home drop)
Dislikes
NA
Customer Care Executive in
Pune
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2023
Likes
Exl environment..
Dislikes
Nothing all is good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Aflac Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 10 Apr 2019
Likes
Culture
Dislikes
Nothing
Work Details
To satisfied client
Work timings: Flexible Timings
Customer Care Executive in
Noida
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Jan 2023
Likes
All good
Dislikes
Nothing and all good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Jaipur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
Very good company
Dislikes
No dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 28 Aug 2023
Likes
Takes three month training
Dislikes
Pathetic management and policies and salary growth 📈
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jun 2023
Likes
Each and everything i liked here. This company deserves respect honor greeting and top most company in the world. Work culture, work environment, Working staff behaviour, supportive. I would like to give 10 Stars out of five ....hahaha ..I definitely would like to be a part of this organisation once again
Dislikes
Nothing is bad nothing is dislikeable here I would suggest each and everyone to join this organisation for your bright future. I won't leave this organisation if you join this once.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about EXL Service's Customer Care Executives
Is EXL Service a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 153 employee reviews, it's clear that most customer care executives have a positive experience working at EXL Service. Job Security holds the highest rating at 4.4, while salary & benefits is rated the lowest amongst all factors at 3.4. Read reviews about job security and salary & benefits on AmbitionBox.
Does EXL Service pay their Customer Care Executives well?
According to AmbitionBox reviews, EXL Service customer care executives rate their salary and benefits at 3.4 out of 5, based on 153 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's customer care executives salaries here and to read reviews specifically about salary and benefits at EXL Service for customer care executives, click here.
How is the work culture at EXL Service for Customer Care Executives?
Work culture at EXL Service for customer care executives is rated 3.8 out of 5 by 153 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service for customer care executives, click here.
How is the job security at EXL Service for Customer Care Executives?
Based on 153 reviews on AmbitionBox, EXL Service's customer care executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for customer care executives, click here.
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