EXL Service Customer Care Associate Reviews

Likes

EXL Services is worst company to work with. Their upper management always try to save their ruthless and characterless assistant manager. I am particularly talking about Pune's EXL office. Their security is pathetic they themselves keep on steal things from employees which are kept in locker. work life balance is pathetic as well. but I agree it depends on managers as well. some got good managers, and some got pathetic managers. Overall, it's not a good company to work with. Don't lose hope there are good companies as well. Give interviews for that but not for EXL....Read More

Dislikes

SAME AS ABOVE

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Well, its an appealing organisation but the work culture and the gentry of people is terrible. If you are from AP, AR or any other domain then you will feel confined here.

Dislikes

Culture, Gentry of people, too small of an organisation and the list goes on

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Fraud company, not given proper training, pressurize again and again, terminate very easily, salary, appraisal very low , only name of exl aur nothing else.

Dislikes

Everything I dislike.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.

Dislikes

No employee training skill development provided, less appraisal.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a good company for freshers to learn if the team leads and managers are good and supportive

Dislikes

No employees benefits not a good response for the employees no proper hike and salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Supportive management for women employee's

Dislikes

Not satisfied with appraisals

Likes

Average

Dislikes

Not so good not too bad

Likes

Salary on time, job security

Dislikes

No Work life balance, manager harassment, leave issue, even for marriage they didn't giving leave

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like the people here specially my manager is very good and supportive.

Dislikes

The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like the company provide secure jobs.

Dislikes

Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing. Been regretting my decision of joining this place.

Dislikes

Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the job security was there, And work life balance is fine

Dislikes

Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working environment is nice

Dislikes

Increment is to low while compare to others P4p given on their personal interest I didn't get my final settlement and experience letter yet now I didn't get proper training that's why I have only little bit knowledge about our process Last time I didn't get my stutotary bonus I asked my supervisor and Lead assistant manager they told to me we don't know who get this bonus . This is the answer I get from them...Read More

Likes

Nothing to like here

Dislikes

No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless

Likes

Lot of opportunities to keep giving interviews internally.

Dislikes

No project/client/account has confirmation due to which employee remains on non billable acounts for months. Employees are sent on bench abruptly due to highly volatile projects having less than 3 months duration of contract. Employees are put in a position to keep giving internal interviews every few months(within 4 months). No proper communication from senior management regarding project updates. No hike/increment....Read More

Work Details

Work policy: No communication regarding work from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like EXL as in terms of job security and services, I found some good mentors and guidance

Dislikes

Please construct one smoke zone inside office so that we can manage our breaks

Work Details

Work policy: 1 day WFH

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.