EXL Service Assistant Training Manager Reviews

Likes

Nothing to like here

Dislikes

No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless

Likes

Good work life balance in most of the projects. Salary hike is above average and good bonus if your review is good. Direct client interaction.

Dislikes

Learning is not great. Management is not very supportive. Office lacks lot of facilities.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Na

Dislikes

Politics and bad working environment

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Helpful and futuristic management unlike typing Indian managers.

Dislikes

Salary

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Love working here

Dislikes

No vomments

Work Details

Work policy: 10 days in a month

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about it.

Dislikes

Promotions are already fixed. Feeling like doing government job. Very less salary. No growth.

Work Details

Work policy: You can do WFH if there is no place to sit in the office.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Projects are good (atleast in Analytics division)

Dislikes

Toxic work culture. Manager will behave as if he is doing a great favour after messing up everything. No work life balance.

Likes

Client exposure is good

Dislikes

Leadership is not effective

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More

Dislikes

one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.

Likes

Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.

Dislikes

No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.

Likes

Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.

Dislikes

Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.

Work Details

Work policy: Work from home for people based out of Delhi NCR

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work life balance and flexible working hours in Analatics and Digital.

Dislikes

In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.

Work Details

Work related travel: This is a desk job.

Likes

I like the people here specially my manager is very good and supportive.

Dislikes

The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like the company provide secure jobs.

Dislikes

Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing. Been regretting my decision of joining this place.

Dislikes

Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.