Upload Button Icon Add office photos
Filter reviews by

Epicenter Technologies Customer Success, Service & Operations Department Reviews

based on 174 reviews
Updated 5 Jan, 2025

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.4

Company culture

3.3

Work-Life balance

3.3

Skill development

3.2

Salary & Benefits

3.2

Job Security

3.1

Work Satisfaction

2.9

Promotions/Appraisal

Explore Reviews by Department

View All
3.1
 • 32 Reviews
3.6
 • 28 Reviews
3.2
 • 26 Reviews
3.4
 • 25 Reviews
3.3
 • 24 Reviews
Top Mentions in Epicenter Technologies Customer Success, Service & Operations Department Reviews

174 reviews found

Sort by: Popular

Similar companies for Customer Success, Service & Operations Department

View All
WNS Reviews
3.5
 • 3k Reviews
EXL Service Reviews
3.9
 • 1.7k Reviews
Genpact Reviews
3.8
 • 6k Reviews
TCS Reviews
3.7
 • 6.6k Reviews
Infosys Reviews
3.7
 • 1.2k Reviews
HCLTech Reviews
3.4
 • 2.7k Reviews
Tech Mahindra Reviews
3.4
 • 7.5k Reviews
Cognizant Reviews
3.8
 • 4.6k Reviews
Accenture Reviews
3.8
 • 5.6k Reviews
IBM Reviews
3.9
 • 1k Reviews
View more

View More

Top Epicenter Technologies Interview Questions

Q1. what tools have u used while evaluating calls
Q2. speak in English 2 minutes

Get interview-ready with top interview questions

View all 12 questions
Q3. What made you think choosing Software tester as your carrier since you are ... read more
Q4. How you handle your escalation
Q5. What can be done in order to get more sale? quickly!
Logo
You are reading trusted reviews. Keep reading to find out more about Epicenter Technologies.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Epicenter Technologies's Customer Success, Service & Operations Department

Is Epicenter Technologies's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 174 employee reviews, it's clear that most employees have an average experience working at Epicenter Technologies's Customer Success, Service & Operations Department. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.
Does Epicenter Technologies's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Epicenter Technologies's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 174 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Epicenter Technologies's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Epicenter Technologies's Customer Success, Service & Operations Department, click here.
How is the work culture at Epicenter Technologies's Customer Success, Service & Operations Department?
Work culture at Epicenter Technologies's Customer Success, Service & Operations Department is rated 3.4 out of 5 by 174 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Epicenter Technologies's Customer Success, Service & Operations Department, click here.
How is the job security at Epicenter Technologies's Customer Success, Service & Operations Department?
Based on 174 reviews on AmbitionBox, Epicenter Technologies's Customer Success, Service & Operations Department employees rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Epicenter Technologies's Customer Success, Service & Operations Department, click here.
Is work from home available at Epicenter Technologies's Customer Success, Service & Operations Department?
According to AmbitionBox, 13% of Epicenter Technologies's Customer Success, Service & Operations Department employees work from home permanently, 67% work from the office, and 20% follow a hybrid model, based on 15 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Epicenter Technologies's Customer Success, Service & Operations Department, click here.
How do I get a job at Epicenter Technologies's Customer Success, Service & Operations Department?
To get a job at Epicenter Technologies's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Epicenter Technologies interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy at Epicenter Technologies Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 15 reviews in last 6 months

Work from office

Work from office

67%
Hybrid

Hybrid

20%

2 days/week from office

14%

Other hybrid work policies

6%

Permanent work from home

Permanent work from home

13%

Gender Based Ratings at Epicenter Technologies Customer Success, Service & Operations Department

based on 162 reviews
3.5
Rated by 63 Women

Rated 3.6 for Work-Life Balance and 3.5 for Skill Development

women
3.3
Rated by 99 Men

Rated 3.4 for Company Culture and 3.2 for Job Security

men

Working Days at Epicenter Technologies Customer Success, Service & Operations Department

based on 174 reviews
Rotational Shift
43%
Monday to Saturday
33%
Monday to Friday
21%
Other
2%
Alternate Saturday off
1%

Work Timings at Epicenter Technologies Customer Success, Service & Operations Department

based on 174 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
49%
11%
6%
34% employees reported other strict timings

Shift Timings at Epicenter Technologies Customer Success, Service & Operations Department

based on 174 reviews
Day shift
Night shift
82%
18%

Business Travel at Epicenter Technologies Customer Success, Service & Operations Department

based on 174 reviews
No travel
63%
Within city
34%
Within country
2%
International travel
1%
Customer Service Executive
125 salaries
unlock blur

₹1.2 L/yr - ₹3.4 L/yr

Customer Relation Associate
43 salaries
unlock blur

₹1.8 L/yr - ₹3.5 L/yr

Team Lead
34 salaries
unlock blur

₹2.6 L/yr - ₹6 L/yr

Customer Service Associate
31 salaries
unlock blur

₹1.4 L/yr - ₹3.7 L/yr

Team Lead Operations
25 salaries
unlock blur

₹3.5 L/yr - ₹7 L/yr

Explore more salaries
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
6 total responses
softskill
Job/Soft skill training
18 total responses
+2 more benefits
Compare Epicenter Technologies with

WNS

3.4
Compare

EXL Service

3.7
Compare

Genpact

3.9
Compare

TCS

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company