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Filter reviews by EXL Service Customer Success, Service & Operations Department Reviews
Overall Rating
based on 1.9k
reviews
What employees say about EXL Service?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
52% employees reported
Monday to Friday
87% employees reported
Flexible timing
56% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
483 reviews
Rated by Men
1.4k reviews
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Salary Discussions, Hike & Promotions
2w (edited)
kirayagami1
·
works at
TCS
Experience - 5.9
Tech - React.js
CTC- 13LPA
Current company - TCS
Offer in the process - Nagarro (19LPA)
My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I:
1. Be honest and say I can join on 25th May?
2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency)
Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?)
Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
0%
Option 2
0%
115 participants
.
poll closed
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People also ask about EXL Service's Customer Success, Service & Operations Department
Is EXL Service's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 1.9k employee reviews, it's clear that most employees have an average experience working at EXL Service's Customer Success, Service & Operations Department.
Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.9.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does EXL Service's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, EXL Service's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 1.9k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at EXL Service's Customer Success, Service & Operations Department,
click here
.
How is the work culture at EXL Service's Customer Success, Service & Operations Department?
Work culture at EXL Service's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 1.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at EXL Service's Customer Success, Service & Operations Department,
click here
.
How is the job security at EXL Service's Customer Success, Service & Operations Department?
Based on 1.9k reviews on AmbitionBox, EXL Service's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service's Customer Success, Service & Operations Department,
click here
.
Is work from home available at EXL Service's Customer Success, Service & Operations Department?
According to AmbitionBox, 21% of EXL Service's Customer Success, Service & Operations Department employees work from home permanently, 27% work from the office, and 52% follow a hybrid model, based on 306 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at EXL Service's Customer Success, Service & Operations Department?
To get a job at EXL Service's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top EXL Service interview questions and practice your responses to prepare thoroughly.
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|
Senior Associate
700
salaries
|  ₹1.3 L/yr - ₹8 L/yr |
|
Lead Assistant Manager
321
salaries
| ₹5.4 L/yr - ₹18 L/yr |
|
Back Office Executive
233
salaries
| ₹1.4 L/yr - ₹3.8 L/yr |
|
Process Associate
198
salaries
| ₹1.3 L/yr - ₹4.8 L/yr |
|
Customer Care Executive
173
salaries
| ₹1.2 L/yr - ₹5 L/yr |
Office cab/shuttle
99 total
responses
Free meal
21 total
responses
International/On-site exposure
19 total
responses
Joining bonus
5 total
responses
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