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Epicenter Technologies

Compare

based on 561 Reviews

About
Reviews
561
Salaries
2.4k
Interviews
38
Jobs
11
Benefits
81
Photos

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Filter reviews by

Epicenter Technologies Customer Service Executive Mumbai Reviews

Updated 30 Jan, 2025

Overall Rating

3.2/5

based on 28 reviews

Rating distribution

5

6 (21.4%)

4

9 (32.1%)

3

6 (21.4%)

2

2 (7.1%)

1

5 (17.9%)

Category Ratings

3.0

Company culture

2.9

Job security

2.9

Work-life balance

2.8

Skill development

2.7

Work satisfaction

2.6

Salary

2.2

Promotions

What employees say about Epicenter Technologies?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

47% employees reported

Flexible timing

44% employees reported

No travel

63% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

15 reviews

3.2

Rated by Men

11 reviews

Epicenter Technologies is rated 3.2 out of 5 stars on AmbitionBox, based on 28 company reviews.This rating reflects an average employee experience, indicating moderate satisfac ... Read more

Epicenter Technologies is rated 3.2 out of 5 stars on AmbitionBox, based on 28 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

28 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Jul 2020

Likes

Timely salary + incentives and work environment. Overall experience is good through covid 19

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

Some of rules

Promotions - Poor

Work Details

Happy for work disappointed not getting appreciation for hard work

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

CSR & Sustainability Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Oct 2020

Likes

Everything

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Oct 2019

Likes

I like working with team member, HR and manager. They are very supportive.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good

Dislikes

Growth is slow , working pressure is very high,

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Ece Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Oct 2019

Likes

Training

Salary - Good
Work-life balance - Good

Dislikes

Job security

Work Details

Job training

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Dealer Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Mar 2018

Likes

It was good working in epi.I have learnt many things and gained knowledge in telecaller .

Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Growth is slow

Work Details

My work was as customer service executive.As I was handling inbound calls in LG process.I used to receive calls from dealer and register the calls.Little bit sometimes it was very hard because of so much calls.But it was good.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Department Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Aug 2019

Likes

Communation skill,staff,etc

Salary - Good
Skill development - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary

Work Details

Good experience ,my commuication skill become perfect,

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Aug 2018

Likes

yes but not with same group

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

You are reading trusted reviews. Keep reading to find out more about Epicenter Technologies.

Customer Service Executive in Mumbai

Full Time

·

Operations Department

1.0

posted on 12 Feb 2024

Overall Rating

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

78 participants . poll closed

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More about working at Epicenter Technologies

HQ - Mumbai, Maharashtra, India
BPO
1k-5k Employees (India)

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Epicenter Technologies Customer Service Associate Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 Epicenter Technologies reviews submitted by Epicenter Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Epicenter Technologies is the right company for you. ... 47% of employees reported the working days at Epicenter Technologies as Rotational Shift. 56% employees reported the work timings at Epicenter Technologies as Strict timing. Read more

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Epicenter Technologies Customer Service Executive Mumbai Reviews

Epicenter Technologies Customer Service Executive Salaries in Mumbai

based on 261 salaries

₹1 L/yr - ₹4.5 L/yr

23% less than the average Customer Service Executive Salary in India

View more details

Employee Benefits for Epicenter Technologies Customer Service Executive Mumbai

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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