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eClerx
based on 4.9k Reviews
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Full Time
Administration Department
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People are very good
Salary
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
What people are saying about eClerx
Full Time
Customer Success, Service & Operations - Other Department
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eClerx overall is a good company but the management is worst
Job security and they treat you as hell none like anything. I do not mind that they removed me from PCIP but why they treated to a new joiner like outsider and hold accountable for every negative thing which I was not responsible. It was like their plan to put every negative part of the process on new joiner and remove them every year. Why management handling remotely and how owners are allows this. It's good that I am not part of this anymore....Read More
Full Time
After Sales Service & Repair Department
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I like the work culture and people are always ready to help you.
Office location is far for me so traveling is what I don’t like yes they provide cab services but the application doesn’t work for many users like myself provide laptops but not allowed to work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Administration & Staff Department
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Like
Ni I am liked to
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Never suggest anyone in customer operation department in eclerx
You won’t ever feel you are working for a good brand. People will treat you like you are working for an individual
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Procurement & Purchase Department
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Managers are scared of clients
Hierarchical structure not work as it is
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Good people
NA not applicable na
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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NA
Work Culture, Recognition, salary, No skill development, Management
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Higher management , work life balance, appraisal & promotions
Full Time
Back Office Department
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Company is good for employees
Nothing
Work days: Monday to Friday (Flexible Timings)
Full Time
Operations Department
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Yes once more
No it's good environment
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Trading, Asset & Wealth Management Department
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This was my first job I have made close friends who are now helping me to get out of this company.
This company torture entry level employee or analyst to do the work of 3 person by extending the shift ours to 18 hrs and plus without any allowance and appreciation. Management is so pathetic that they hire analyst, if any manager level employee resign.
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Finance Department
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It's a reputational company which gave me an opportunity to start my career again and I am sure this experience will give me the further growth.
As company eClerx is too good but sometimes due to management the work environment get toxic which negatively impacts on the over all health.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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This company has many process including day and night. I will give 3 stars ***.
Junior management like some APM'S ( Associate Process Manager like Anakhbir Singh has a very rude behaviour and did practice of politics and favoratism and also took there bestes side or there favour which left everyone speechless and in result they never took the action against them because he has there favorite people around him who will take there side in returns he will give them a benifit in work , WFM and leaves etc. so I think it's better to only work for 1 year and switch to other company which will increase Your salary sine one person cannot change the work environment and cannot fight with the system. Yes people leave this company with good notes because they still need to work and earn otherwise verification in next company will not pass.. so it's hard to accept but this is the reality. In my opinion atleast company should increase the appraisal to 10% increament in this company if the company is in profit but if company is not in profit then people should switch to other company for better growth and salary. I will give 1 star *...Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Na
Team seated in another Location and one person work for there team. Very hard to work alone without any support and when we try to reach out to that team we are not getting satisfied ans.
Work policy: Na
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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work life balance and skill development pointers are the two key which I like the most
Salary is the dissatisfaction point
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Merchandising, Retail & eCommerce - Other Department
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Hybrid work model
Just because it's MNC, offers insurance, WFH/Hybrid model or work with some good clients - DON"T FALL FOR THE BAIT. If you are wise, want to passionately grow and have an impactful journey in your career then trust me or not this is not the place. The work here is purely based on projects so suppose if client goes your job stabilityis in danger until you get a new project/client. High possibility you can be moved from any LOB to any LOB (absolutely any, I mean irrespective of your background you can be moved to Finance or Customer Service(CS) and even if you're a girl you may be pushed to the point where you have to work in CS or leave the company, that's an insane level of job insecurity and an insult to your professional journey if you are passionate about sticking to your industry). Lot of learning & development opportunities come on your way but management will make sure you purely are busy in productive works & zero learning (except you work on L&D on your weekends or breathers). Technically mat join kar mere bhai, career banane nahi bigadne ka scene ho jaega. And, Management/Upper Management/Reporting Managers disrespectful language use karke bhi nikal jayenge but bichare employee ye job karu ya nikal jau ki kashmakashme atke reh jate hai. Please join a better opportunity if possible, try and avoid this firm. Mere review ko nahi toh baki k negative reviews ko hi padh lo yakin ho jaega....Read More
Full Time
Finance Department
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Job security and most of the entry level jobs are available. you can learn basics thing like basic excel.
Appraisal is worse you will get only 2.5 to 8%(Rs 200 to Rs1000) hike and there is only one reason this year budget is low an you know market conditions. You will get benefit only if you are working on managerial positions. Work life balance is like not good not bad.
Full Time
IT Consulting Department
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Eclerx provide good food at affordable prices. Infrastructure is also good. Toilets infrastructure is clean. They also provide Newspapers for reading which was best part for me. You can sit in Cafeteria and spend time reading but they keep music on which is distracting sometimes. Salary is always on time. DLF building also has Table tennis and volleyball.
I was part of a process in which during winter season the workload got significantly reduced due to which we had lot of free time. So during that free time I wanted to read newspapers and articles on laptop to keep myself updated and stay engaged in something which unfortunately was not allowed due to IT security policy. That's the only reason I had to leave apart from that everything was fine for me personally. I have 1 star to work life balance because I worked in Night shifts which effects you work life balance. You feel sleepy on weekend day but you are awake in Night like a OWL. You cannot go visit a market or chill outside because it's dark. You cannot go to Park or Mountains at odd hours. Well this is just a personal opinion for some people Night shift works. night shift becomes a problem on weekends when you awake in Night and you cannot go out....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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To be honest nothing in the company is likable
Operations are literally like a scam, you would be forced to do sales with target in the name of customer support and above that there's zero incentives for sales. The work life balance does not exist and the management doesn't care about any employee. The only thing they want is numbers and sales!
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Data Science & Machine Learning Department
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Many managers were supportive and promoted healthy environment.
The managers at my last project were totally toxic and made everyone to work 14 hours a day, compulsory WFO at no extra pay, even for people who stayed more than 100 kms away, close to 30 people resigned in 4 months. Also illegal misuse of PCIP(Performance correction program) without any clear proof and many put into VRP pool(bench), again no specific reason and HR played blind to these managers. Vertical was digital so be careful and ask specifically about work ethics when you interview....Read More
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