eClerx Test Lead Reviews

Likes

You can upgrade yourself to take eclerx learner. They upgrade course according marketing standards.

Dislikes

You can't easily get growth, until and unless you don't get offer for other company. Otherwise you will same position till decades. Company never see you dedication and hard work towards company.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Professional Growth: Eclerx offers opportunities for career advancement & skill development through training programs. Work-life balance: we value the emphasis on maintaining a healthy work-life balance

Dislikes

Office Politics : Like in any workplace, office politics or conflicts between colleagues can create negative work environment Workload: Heavy workloads or tight deadlines can lead to stress and burnout if not managed effectively. Lack of Recognition : Employees may feel undervalued or unappreciated if their contributions are not acknowledged or rewarded.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Timely salary

Dislikes

Hygeine issue, work culture, management and technology

Likes

Nothing verry horrible company to work

Dislikes

Micro management and no work life balance

Likes

Work quality

Dislikes

Work pressure is a bit high in few depatrment.

Likes

Loving work culture however due to personal needs need to switch job

Dislikes

Every thing good

Likes

Worst organisation I have seen I my career

Dislikes

Every thing is dislike here most imp management

Likes

Work life balance

Dislikes

Appraisal and monitory benefits

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

People are congenial and helping. The upper management is good but the mid and most project managers are coming from ops background so less flexible and more procedural

Dislikes

Doesnt want to foray into big tech and depends solely on kpo/support/bpo and some automation. Like services industry it will use some bombastic terms for laymans works

Likes

Average job security

Dislikes

People leaving eclerx after 1-3 years because of low payment. Salary is nothing compared to the market. . Because of that people with least skills are getting jobs here.. and people without long-term personal goals can't do any better with company goals either. They are becoming bad managers and they wouldn't know how to utilise team skills. . There are many learning platforms but we don't have time out of work or in general life to learn them. Sometimes we have to work 16 Hrs a day because of poor management. . Appraisals are nothing but a joke. Just joke! What percentage would matter if you are already getting paid in pennies? I can't say any more. . Overall, don't waste your life and time here. If you really NEED IT, do not stay more than 1.5 to 2 years. After that RUN....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The KM team tries its best in whatever way possible to get you ready for working in investment banking operations. They only do it because they know the level of candidates they've hired. Good exposure of the entire trade life cycle if you're working in IB operations - multiple accounts with them mainly ubs, jp, citi.

Dislikes

The people they hire. HR could be the biggest reason for the company's recent downfall. Employees here have a very casual approach and nothing here is systemic. Filled with freshers. Company would benefit if they reduce attrition rate by paying their employees well.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab Facility

Dislikes

Everyday its Night shift so its Tiring and then there is sales in customer care which this company dont tell if i would have known about sales i would have gone for sales job itself they were hiving me 35k+ This was a joke and so stressfull after 4 Months that you will think to leave and third they have bonus ever three month for 9kbut there was 5 Month bonus they cut mine 6k by saying performance but who were underperformnace they even got it managers are Theif...Read More

Likes

Work Exposure is good

Dislikes

They have the worst Management. The Retainership contract was the worst contract I have signed. They promised me a year's contract and divided it into two halves. I wasn't even put on a notice period that was humane.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Some of the staffs.

Dislikes

Worst Work Environment, I experienced in my life. It was my first job ever. In initial 2-3 months they will be behaving like they are the best managers in the world they are so caring. They will keep the fix rotational time . But after 2-3 months they keep all the existing times in 1 week only. For example - if today my shift time is 12:30 am to 9:30am my tomorrow's shift will be 6:30pm to 3:30am or 4:30 to 1:30am . Like seriously??? And also in the work load they won't give us break time to time . If I will be 5 mins late because of customer. They will blame us for dragging the chat and we will miss our breaks and now We have to wait for more 2 hours. Or sometimes if we are having shift time of 4:30 our first break will be at 9:30pm. Like seriously??? What we gonna do till then . Why should we starve due to LAT team requirement. Also they adjust our weekoffs without our permission then they just say that," hum aapke liye break times adjust karte hai . Toh aap ye hamare liye karo na. ". Seriously man I was so done with the company and they are literally pressurizing us with their behaviour and sales target. I understand sales target is also important. But sometimes customer concern is very much different we can't just force the customer about the mobile services...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

eClerx overall is a good company but the management is worst

Dislikes

Job security and they treat you as hell none like anything. I do not mind that they removed me from PCIP but why they treated to a new joiner like outsider and hold accountable for every negative thing which I was not responsible. It was like their plan to put every negative part of the process on new joiner and remove them every year. Why management handling remotely and how owners are allows this. It's good that I am not part of this anymore....Read More

Likes

In customer operations, nothing is good in this company. People are frustrated and want to leave. Those who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.

Dislikes

No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.