AmbitionBox
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eClerx
based on 5k Reviews
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Receptionist Department
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Honestly telling that I have learnt many new things there BcuZ this was my 1st job of receptionist but some admin people was very worst n this not only my experience we all who were working there everyone's review was same their treatment with us was very rude not all I mentioning it again n again BcuZ few were honest but they were not that powerful..they took false name on me only bcuz of some other person n started giving me a pressure so that I can leave my job. Fine but everything happens for further good experience....Read More
No I will not take the names but if your company want that ur employee should not suffer with all this you should contact ur ex employee and ask who all are they .thank you
Receiving calls, maintain all couriers receive couriers and mail all the employee regarding the same maintaining medicines registered employee id cards with the employee code their induction materials maintaining sodexo coupons registered n taking care it
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about eClerx
Full Time
Voice \/ Blended Department
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Cab Facility
Everyday its Night shift so its Tiring and then there is sales in customer care which this company dont tell if i would have known about sales i would have gone for sales job itself they were hiving me 35k+ This was a joke and so stressfull after 4 Months that you will think to leave and third they have bonus ever three month for 9kbut there was 5 Month bonus they cut mine 6k by saying performance but who were underperformnace they even got it managers are Theif...Read More
Full Time
After Sales Service & Repair Department
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I like the work culture and people are always ready to help you.
Office location is far for me so traveling is what I don’t like yes they provide cab services but the application doesn’t work for many users like myself provide laptops but not allowed to work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
Floor management is very bad as well as hr Shivani and Floor pm suman
Full Time
Administration & Staff Department
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Like
Ni I am liked to
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Communication Department
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Nothing
No management, no leaves according to employees , salary is inconsistent even we are avaliable for all days.
Full Time
Customer Success Department
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Worst company ever.
Work culture
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Everything including management is too good
Nothing
Full Time
Operations Department
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nothing
they pressurise noobs and they tell us to work long hours
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Not applicable as nothing much to say
Not applicable as nothing much to say
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Good for freshers.
Changed shift time frequently
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Data Science & Analytics - Other Department
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I like working from home
They don't give increment instead of they just give reason like company is cutting off or in loss like that
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I am deeply saddened by eClerx HR’s unfair decision to force my resignation despite being medically fit as per my doctor’s consultation. I was fully willing to continue working, but after my parents, out of concern, didn’t allow me to attend for just one day, Management took an extreme step without considering my commitment. My parents even begged on a call, explaining our struggles, yet HR ignored their pleas and accepted my resignation forcefully. Today, my family and I are in tears, struggling without income. I was the only earning member, yet eClerx prioritized unnecessary precautions over my livelihood. This decision has left us devastated, and I feel betrayed by the company I was dedicated to....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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There is not good point about Eclerx. They don't even have good cafeteria.
Such a stupid company and management Zero job security If manager think the any team members is not good or not able go as per HES rules ( very important manager rules) then he is going to wosh he's job and Hr also support managers only HR is not taking any kind of action against manager. Also all manager and Eclerx management is not with experience they all are fresher coming from MBA certificate only they don't even not how to apply Vlookup And experience staffs is on analysis or senior analyst level Totally about Eclerx is super not good company organisation...Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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You'll get to see true colours of management as well as colleagues with office politics and also you'll see that you're are eligible for promotion but still you don't get it because other employee got offer letter from some other company and they'll match it and retain that employee and will promote you next year
Last year I received increment (4%) which was less than the inflation rate (8%) and this year also don't have much expectations from them. Favouritism. Tede employees se he seedhi hai management.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Full Time
Non Voice Department
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Work life balance.
Bonus policy. They are making fool and deduct enough amount from employees CTC and expecting to be outstanding every month in order to get bonus which is something 2k to 3k.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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It's a reputational company which gave me an opportunity to start my career again and I am sure this experience will give me the further growth.
As company eClerx is too good but sometimes due to management the work environment get toxic which negatively impacts on the over all health.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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This company has many process including day and night. I will give 3 stars ***.
Junior management like some APM'S ( Associate Process Manager like Anakhbir Singh has a very rude behaviour and did practice of politics and favoratism and also took there bestes side or there favour which left everyone speechless and in result they never took the action against them because he has there favorite people around him who will take there side in returns he will give them a benifit in work , WFM and leaves etc. so I think it's better to only work for 1 year and switch to other company which will increase Your salary sine one person cannot change the work environment and cannot fight with the system. Yes people leave this company with good notes because they still need to work and earn otherwise verification in next company will not pass.. so it's hard to accept but this is the reality. In my opinion atleast company should increase the appraisal to 10% increament in this company if the company is in profit but if company is not in profit then people should switch to other company for better growth and salary. I will give 1 star *...Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Na
Team seated in another Location and one person work for there team. Very hard to work alone without any support and when we try to reach out to that team we are not getting satisfied ans.
Work policy: Na
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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work life balance and skill development pointers are the two key which I like the most
Salary is the dissatisfaction point
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Merchandising, Retail & eCommerce - Other Department
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Hybrid work model
Just because it's MNC, offers insurance, WFH/Hybrid model or work with some good clients - DON"T FALL FOR THE BAIT. If you are wise, want to passionately grow and have an impactful journey in your career then trust me or not this is not the place. The work here is purely based on projects so suppose if client goes your job stabilityis in danger until you get a new project/client. High possibility you can be moved from any LOB to any LOB (absolutely any, I mean irrespective of your background you can be moved to Finance or Customer Service(CS) and even if you're a girl you may be pushed to the point where you have to work in CS or leave the company, that's an insane level of job insecurity and an insult to your professional journey if you are passionate about sticking to your industry). Lot of learning & development opportunities come on your way but management will make sure you purely are busy in productive works & zero learning (except you work on L&D on your weekends or breathers). Technically mat join kar mere bhai, career banane nahi bigadne ka scene ho jaega. And, Management/Upper Management/Reporting Managers disrespectful language use karke bhi nikal jayenge but bichare employee ye job karu ya nikal jau ki kashmakashme atke reh jate hai. Please join a better opportunity if possible, try and avoid this firm. Mere review ko nahi toh baki k negative reviews ko hi padh lo yakin ho jaega....Read More
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AmbitionBox has 1 eClerx review submitted by eClerx employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if eClerx is the right company for you.Genpact
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