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Cogent E Services Senior Customer Service Associate Reviews

based on 19 reviews
Updated 5 Dec, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

2.9

Skill development

2.6

Promotions/Appraisal

2.6

Work-Life balance

2.5

Work Satisfaction

2.5

Job Security

2.5

Company culture

2.4

Salary & Benefits

Top Mentions in Cogent E Services Senior Customer Service Associate Reviews

19 reviews found

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People also ask about Cogent E Services's Senior Customer Service Associates

How is Cogent E Services to work for?
Cogent E Services is rated 3.2 out of 5, based on 19 reviews by employees on AmbitionBox. Cogent E Services is known for Skill development which is rated at the top and given a rating of 2.9. However, Salary & Benefits is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.4 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 2.5 at Cogent E Services by 19 employees. While job security is rated 2.5 and work-life balance is rated 2.6 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.

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Gender Based Ratings for Cogent E Services Senior Customer Service Associate

based on 18 reviews
3.2
Rated by 2 Women

Rated 2.3 for Salary & Benefits and 2.3 for Job Security

women
3.2
Rated by 16 Men

Rated 3.7 for Skill Development and 3.3 for Work-Life Balance

men

Working Days for Cogent E Services Senior Customer Service Associate

based on 19 reviews
Rotational Shift
66%
Monday to Saturday
13%
Alternate Saturday off
7%
Monday to Friday
7%
Other
7%

Work Timings for Cogent E Services Senior Customer Service Associate

based on 19 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10pm - 7am)
50%
17%
6%
27% employees reported other strict timings

Shift Timings for Cogent E Services Senior Customer Service Associate

based on 19 reviews
Day shift
Night shift
56%
44%

Business Travel for Cogent E Services Senior Customer Service Associate

based on 19 reviews
Within city
47%
No travel
41%
Within country
12%
Cogent E Services Senior Customer Service Associate Salary
based on 47 salaries
₹1.4 L/yr - ₹3.2 L/yr
29% less than the average Senior Customer Service Associate Salary in India
View more details
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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