convergys india services Team Lead Operations Reviews
based on 10 reviews
Updated 30 Sep, 2024
Overall Rating
2.8/5
How AmbitionBox ratings work?
Category Ratings
3.7
Job Security
3.0
Company culture
2.8
Skill development
2.7
Work-Life balance
2.7
Work Satisfaction
2.4
Promotions/Appraisal
1.6
Salary & Benefits
convergys india services is rated
2.8 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
convergys india services is rated
2.8 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Feb 2024
Likes
Job security is better in compare of peer companies.
Nothing but pressure from upline managers un imaginable logics
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Thane
HFC1 Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 08 Apr 2019
Likes
NA
Dislikes
Totally profit focused company. People are not attended to.
Work Details
TL Operations
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Mar 2018
Likes
Transport was ofcourse number 1. I loved environment and culture. Policies are people friendly. I loved those 5 years i have spent with Convergys overall.
Dislikes
Salary structure is not satisfactory. Take this feedback from everyone and this is true. At the end everyone works for salary.
Work Details
Very exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations
Telecom Outsourcing industry Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Mar 2018
Likes
Transparent environment and healthy work culture
Dislikes
Growth process is little slow.
Also need to work on career development for each n every individual working with organisation
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Curricular activities like Rewards n recognition programs.
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convergys india services.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Technical Support in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Overall a good company to work with.
Dislikes
There is nothing to be disappointed .
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Escalation Engineer in
Gurgaon / Gurugram
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Mar 2023
Likes
Nothing to Like now, old Convergys is Gone
Dislikes
Everything,
If I had to choose between death & Convergys, I would rather Choose Death
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Escalation Engineer in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2022
Likes
Double Standard Company
Utterly Exploitative Management,
Raising concern means, entire management will use full might of management to put you down.
ITS TECHNICALLY A SLAVERY SYSTEM
& HR is evolved in this too
Dislikes
they are exploiting us to get us done work of 2-3 people from 1 person.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Advisor in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Apr 2023
Likes
My project management was awesome they helped me a lot and also motivated me everytime...
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Chat Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Apr 2022
Likes
Overall work culture and timely getting feedbacks and performance evaluations.
Dislikes
Nothing as such just the salary part is quite disappointing.
Work Details
My work life is super amazing
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Lead WFM (working remotely)
Full Time
·
Workforce Management Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jul 2023
Likes
Work life balance is healthy
Dislikes
Salary appraisal are like penniess...
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Escalation Engineer in
Pune
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Dec 2021
Likes
Perfect experience
Dislikes
Management
Communication Coach (working remotely)
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2023
Likes
The client connect & ambience . Work Culture
Dislikes
Salaries & bonuses
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Associate in
Gurgaon / Gurugram
Technical support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Apr 2019
Likes
All are helpful so it's easy to complete task
Dislikes
Rotational shifts are not good
Work Details
Hectic
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Officer in
Bangalore / Bengaluru
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Aug 2018
Likes
Nottin
Dislikes
Everything
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other convergys india services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Technical Lead in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Great place to build career and learn new technologies
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Advisor Consultant in
Thane
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Lead Operator in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Nothing as such except environment
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
IT Lead in
Bangalore / Bengaluru
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 30 Oct 2024
Likes
It's good to kick start our journey in corporate with
Dislikes
No work life balance due to 24*7 work culture
No off on Indian festival and you will get comp of for Diwali Holi that makes no sense
Appraisal as usual 5-7 %
Senior Technical Support Engineer in
Pune
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Real Time Management Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 May 2024
Likes
Stable environment, timely salaries.
Dislikes
Low salaries. Very slow promotion process
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sr. Representative Operations in
New Delhi
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Everything
Dislikes
Nothing was wrong in company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate 2 in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Oct 2023
Likes
Salary Slip Training Microsoft Associate
Dislikes
Facilities Cab Airconditioner Computer Apple Training
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Wfm Real Time Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 19 Oct 2023
Likes
The only reason is job security
Dislikes
The working environment and salary is not good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Sr. Representative Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 May 2023
Likes
More work pressure, didn’t focus on skillset and No opportunities.
Dislikes
Management and higher level do not focus on the ground team . No proper management, seems like an animal is running organisation and passing orders
People also ask about convergys india services's Team Lead Operationss
How is convergys india services to work for?
convergys india services is rated 2.8 out of 5, based on 10 reviews by employees on AmbitionBox.
convergys india services is known for Job Security which is rated at the top and given a rating of 3.7. However, Salary & Benefits is rated the lowest at 1.6 and can be improved. To know first hand how it is like to work at convergys india services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at convergys india services?
According to AmbitionBox ratings, convergys india services employees rate its salary and benefits as 1.6 out of 5. You can know more about convergys india services Salaries at AmbitionBox
How is the work culture at convergys india services?
Work culture is rated 3.0 at convergys india services by 10 employees. While job security is rated 3.7 and work-life balance is rated 2.7 at convergys india services. Read detailed reviews by employees of convergys india services on AmbitionBox.
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convergys india services Team Lead Operations Reviews by Locations