convergys india services Technical Support Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Job Security
3.0
Salary & Benefits
3.0
Promotions/Appraisal
2.0
Company culture
2.0
Skill development
1.0
Work-Life balance
1.0
Work Satisfaction
convergys india services is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
convergys india services is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Technical Support in
Gurgaon / Gurugram
Full Time
·
Corporate Communication Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 14 Apr 2022
Likes
On time salary and WFH option still going on which is a big plus as the world is moving towards it.
Dislikes
Hike is very less infact meagre hike less scope for career growth or skill developement is non existant
Work Details
Strict as the role was tech support so lots of troubleshooting but they kept on changingthe process to an extent where high attrition was justified
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Lead Operator in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Nothing as such except environment
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sr. Representative Operations in
New Delhi
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Everything
Dislikes
Nothing was wrong in company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sr. Representative Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 May 2023
Likes
More work pressure, didn’t focus on skillset and No opportunities.
Dislikes
Management and higher level do not focus on the ground team . No proper management, seems like an animal is running organisation and passing orders
Work Details
Work policy:
Can ask anytime to come office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2024
Likes
Everything is good
Dislikes
Office timings
Senior Technical Advisor in
Gurgaon / Gurugram
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Mar 2023
Likes
Stability
Dislikes
Promotion is not up to the mark. Need to wait for longer time for promotion.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Nothing to like as such
Dislikes
Lack of Communication
Unfair pay
Favoritism
Overworked
Under appreciation
Micromanagement
Incompetence managers
No opportunity for advancement
Overbearing Client /Boss
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 25 Mar 2023
Likes
Salary on time
Dislikes
Timings, work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Lead Operator in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Mar 2023
Likes
Work culture
Easy promotions
Dislikes
Management
Leave policy
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2023
Likes
Great place to work
Dislikes
No meals
Work Details
Work policy:
Ur
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Lead Operator in
Pune
Full Time
·
Conceiger Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
Good salary but hike is less
Dislikes
Growth is slow
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Other convergys india services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Technical Lead in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Great place to build career and learn new technologies
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Advisor Consultant in
Thane
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
IT Lead in
Bangalore / Bengaluru
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 30 Oct 2024
Likes
It's good to kick start our journey in corporate with
Dislikes
No work life balance due to 24*7 work culture
No off on Indian festival and you will get comp of for Diwali Holi that makes no sense
Appraisal as usual 5-7 %
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Feb 2024
Likes
Job security is better in compare of peer companies.
Dislikes
Poor salary is an area of concern.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Pune
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Real Time Management Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 May 2024
Likes
Stable environment, timely salaries.
Dislikes
Low salaries. Very slow promotion process
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Thane
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Stability
Dislikes
Partiality
Lack of appreciation
No motivation
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Associate 2 in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Oct 2023
Likes
Salary Slip Training Microsoft Associate
Dislikes
Facilities Cab Airconditioner Computer Apple Training
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Wfm Real Time Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 19 Oct 2023
Likes
The only reason is job security
Dislikes
The working environment and salary is not good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Advisor in
Bangalore Rural
Full Time
·
Sound / Light / Technical Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 May 2023
Likes
Good company with good salary but workload is unpredictable
Dislikes
Politics running inside the company.. people don't bother about employee's pain
People also ask about convergys india services's Technical Supports
How is convergys india services to work for?
convergys india services is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
convergys india services is known for Job Security which is rated at the top and given a rating of 5.0. However, Work-Life balance is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at convergys india services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at convergys india services?
According to AmbitionBox ratings, convergys india services employees rate its salary and benefits as 3.0 out of 5. You can know more about convergys india services Salaries at AmbitionBox
How is the work culture at convergys india services?
Work culture is rated 2.0 at convergys india services by 1 employees. While job security is rated 5.0 and work-life balance is rated 1.0 at convergys india services. Read detailed reviews by employees of convergys india services on AmbitionBox.