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convergys india services Engineering - Hardware & Networks Department Reviews

Updated 11 Mar, 2025

Overall Rating

3.6/5

based on 8 reviews

Rating distribution

5

4 (50.0%)

4

2 (25.0%)

3

0 (0%)

2

1 (12.5%)

1

1 (12.5%)

Category Ratings

3.8

Promotions

3.7

Skill development

3.5

Company culture

3.5

Work-life balance

3.4

Work satisfaction

3.3

Job security

2.6

Salary

What employees say about convergys india services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

67% employees reported

Flexible timing

71% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

3.3

Rated by Men

6 reviews

convergys india services is rated 3.6 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfa ... Read more

convergys india services is rated 3.6 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Engineering - Hardware & Networks

3.6

• 8 Reviews

Customer Success, Service & Operations

3.4

• 107 Reviews

IT & Information Security

2.9

• 24 Reviews

Engineering - Software & QA

3.3

• 10 Reviews

Sales & Business Development

4.7

• 7 Reviews

Consulting

3.6

• 7 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Lead Operator in Bangalore Rural

Full Time

·

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 13 Dec 2020

Likes

Good Technical Exposure if landed in a good project.

Job security - Good

Dislikes

Management does not think of its employees and only think of their own benefits, no appraisals, managers and management always push to take more work and also block your growth inside the company as well

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work work work

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Care Associate in Bangalore / Bengaluru

Full Time

·

Hardware Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2025

Likes

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Senior Advisor 1 technical support in Pune

Hardware Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Feb 2022

Likes

Company has good learning platform and has multiple opportunities to develop your skill set .

Skill development - Good
Promotions - Excellent

Dislikes

No work life balance . no job security . No job satisfaction.

Salary - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Top convergys india services Interview Questions

asked in Senior Quality Analyst interview

Q1. 7 tools of quality?

View answer (1)

asked in Technical Support Engineer interview

Q2. What is FSMO Roles?

View answer (1)

Get interview-ready with top interview questions

View all 9 questions

asked in Senior Executive interview

Q3. Opos rpound taken by mnger

View answer (1)

asked in Chat Support Executive interview

Q4. What are your weeknesses?

View answer (1)

asked in System Administrator interview

Q5. Explain stdio.h and why do we use it?

View answer (1)

Senior Technology Support Executive in Bangalore / Bengaluru

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2021

Likes

None

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

None

Work Details

Nothing

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Technology Support Executive in Bangalore / Bengaluru

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2022

Likes

its not far like ec wf or mr halli

Company culture - Good

Dislikes

i was underpaid, despite my knowledge, experience. neither did they offer me a job position that suited my profile. I felt that i was on target because i was asking too many questions about the product during training. And trust me i was asking genuine questions. I got maximum calls for product limitation issues, where there is no resolution and hence my NPS score was hit so that i dont get allowance. The TL is not from technical background and does not understand a tech's issue/ the process of trouble shooting a issue. When complained to Ops Managers they had no answer. What they were saying is a tech should carry the burden of dsat customers due to product limitation. Very bad experience including with HR....Read More

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

I was supporting Quick books (Intuit) US customers. Post shutdown of this process they are offering me banking process. A hardcore techie imagine being offered banking process. They expect us to have internet connection and also a laptop.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2021

Likes

Job security and work from home.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Technically got stronger day by day.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

System Administrator in Gurgaon / Gurugram

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Mar 2018

Likes

Fixed work shift and lots of Training and Learning.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No free meal and hard to get leave.

Work Details

Complicated

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about convergys india services.

Technical Support Associate in Gurgaon / Gurugram

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2019

Likes

It's better place than any other voice support MNCs.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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10k+ Employees (Global)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...you. 67% of employees reported the working days at convergys india services as Monday to Friday. 71% employees reported the work timings at convergys india services as Flexible timing. Read more

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convergys india services Reviews >
convergys india services Engineering - Hardware & Networks Department Reviews Reviews

convergys india services Salaries in Engineering - Hardware & Networks Department in India

SME 9 salaries	₹4.6 L/yr - ₹9 L/yr
Escalation Engineer 9 salaries	₹4.2 L/yr - ₹11.5 L/yr
Senior Technical Support Engineer 8 salaries	₹3.1 L/yr - ₹6.5 L/yr
Technical Support Engineer 7 salaries	₹2.5 L/yr - ₹6.5 L/yr
Technical Support Executive 3 salaries	₹4.3 L/yr - ₹5.4 L/yr

Explore more salaries

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