Concentrix Corporation Customer Service Representative Reviews
based on 391 reviews
Updated 13 Dec, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
3.8
Company culture
3.6
Work-Life balance
3.6
Skill development
3.5
Work Satisfaction
3.3
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 391 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 391 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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391 reviews found
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Customer Service Representative (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Aug 2024
Likes
Good medical perks.
Dislikes
MOBBING
When I reported that I received mobbing from my Supervisor and her satellites they represent me like an" alien " and they fully covered her. Afterwards they insisted that I had not handle the cases well. Faulse presentation of the truth but necessarily in order to justify their actions. (Meaning to fire me without any compensation as the compensation was pretty enough money)
2. They asked me to work from the Company eventhough I had already explain multiple times that it is impossible as I face a serious health problem.Not interested to support families with heavy medical issues.
b.Apart from that would anyone sane disagree that from the moment I received bullying, the same people from the Office wouldstop torturing me?
3. They informed me also that I will not take the epidoma from OAED because I had resigned and not that they had dismissed me. Oikiotheli apoxorhsh.Not true. They set up it so beautifully as to intimidated me for another time.
4. They send me Dikastiko epimeliti to notify me about my "rights" .
They informed me " indirectly" that I had to pay also for the transportation of their equipment.
Still under investigation regarding to see who had paid the Box now(maybe I had done it without my consent as it is very unclear from their part ) in order to return the equipment. First time in order to work I had paid 14 € for the taxi and of course the money never given back.
I am wondering their prejudiced behavior from where came from?
Aggressiveness,lack of support,lack of opportunities,lack of stimulation for improvement. Their "clique" had all acquired significant positions with big salaries.(when they had perfomed their duties "accordingly").
Heartless people with a lot of complex.
Unprofessional behavior.
P.S. They think that they have the right to treat the people like this because for them anyone that is different from their way of thinking is worthless and it deserves this unethical behavior. 🍀...Read More
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Concentrix is a great organisation for freshers who are going to start there career,the company culture was awesome learnt alot of things made great memories 💓
Dislikes
When comes to hike its very less
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
What people are saying about Concentrix Corporation
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Sep 2024
Likes
The best thing over here is the job security and the work life balance. No one compels you to do over time. Also the perks you will receive during certain events or festival time.
Dislikes
The process which I worked doesn't had much growth opportunity and also the period which they demands for Internal Job Postings which is 18 months for freshers. I think its too long.
Top Concentrix Corporation Customer Service Representative Interview Questions
The company is very good for work no issue with company at all there is cleanliness and hygiene big canteen and neat washroom security are all at best level
Dislikes
The management for the process which I'm working for they are terrific and doing partiality with all and they worst thing is they all are together only all the higher management
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 May 2024
Likes
Good people, but that is circumstantial,not maintained by company.
Dislikes
Every thing else, no appreciation on salary, no maintenance, no learning, you can ask and ask but no one gives any input or guidance.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Bhubaneswar
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
It's culture and surrounding and all employees and staff are supportive I just love this company
Dislikes
No dislikes are there so everything is good and excellent
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Work culture
Good colleague
Management better
Dislikes
Salary increment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Concentrix Corporation.
Customer Service Representative in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Nov 2024
Likes
This company Gabe me the opportunity to grow my and my skills.
People also ask about Concentrix Corporation's Customer Service Representatives
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.9 out of 5, based on 391 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.3 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.8 at Concentrix Corporation by 391 employees. While job security is rated 4.2 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
Is work from home available in Concentrix Corporation?
According to AmbitionBox, 3% Concentrix Corporation employees work from home permanently (based on 30 AmbitionBox reviews in last 6 months).
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Concentrix Corporation Customer Service Representative Reviews by Locations