Concentrix Corporation Customer Service Representative Reviews
based on 391 reviews
Updated 13 Dec, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
3.8
Company culture
3.6
Work-Life balance
3.6
Skill development
3.5
Work Satisfaction
3.3
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 391 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyβs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 391 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyβs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Concentrix Corporation Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
391 reviews found
Sort by:
Popular
Customer Service Representative in
Kolkata
Full Time
Β Β·Β
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Management is helpful and approachable. No partiality. Everyone is treated equally over here
Dislikes
Salary could be a bit higher. The hike which happens everyyear based on rating is too low. That is why most people i gues leave the organisation. Apart from this, everything is good and upto the mark
Work Details
Great.
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Cebu City
Full Time
Β Β·Β
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2023
Likes
Fun workplace, management is very nice.
Dislikes
Pay increase, no additional pay for every after new skills or account added
What people are saying about Concentrix Corporation
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Concentrix is just better for everything
Dislikes
There are some people in the company who would like to get buttering
Work Details
My work experience with cnx is overall good....just because this was mine first job so i can't compare it with another company
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Varanasi
Full Time
Β Β·Β
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Job security, good company culture, best teammates.
Dislikes
Lack of career growth and opportunities
Work Details
quite interesting, job training helps to adjust in job.
Work days:Β Monday to Saturday
(Strict Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Pune
Full Time
Β Β·Β
Sprint Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2022
Likes
.work from home
Dislikes
Nothing
Work Details
Work days:Β Monday to Friday
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Job security
Dislikes
Equality
Work Details
Work days:Β Monday to Friday
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Noida
Full Time
Β Β·Β
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 May 2022
Likes
Nice company,nice salary cycle and also everyone is cooperative here,.. nice work culture...
Dislikes
Everything is nice... love to work with concentrix ππππ
Work Details
Nice
Work days:Β Monday to Friday
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Oct 2022
Likes
Working Environment and
Dislikes
Low Salary
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2021
Likes
Good work environment and culture. Teammates are supportive and management is transparent
Dislikes
NA
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Vadodara
Full Time
Β Β·Β
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Feb 2023
Likes
Yes, concentrix is best company to work with, with employee satisfaction.
Dislikes
There isnβt anything about concentrix to dislike.
Work Details
Work policy:
Depends on situation they provide work from home
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Kolkata
Full Time
Β Β·Β
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Nov 2023
Likes
The management and people had clear directions and basic etiquettes hygiene while dealing with situations. At least whenever there was a requirement to reach out to them, it was never beating around the bushes.
Dislikes
The week off and the pay scale offered was something off which could have been better.
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This job involves
Travel Within City.
Customer Service Representative (working remotely)
Full Time
Β Β·Β
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jun 2024
Likes
Friendly nature
Dislikes
Promotions are too late
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
amazon uk Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2021
Likes
cab service and it is five day working, there is nothing to learn and grow , just day same work every day
Dislikes
the work hours and the shift timings , it is more than 9.5 hours, really terrible
Work Details
Work days:Β Monday to Friday
(Strict Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Pathetic company, policy, culture. Favouritism at peak. No opportunity to grow. No salary growth but they know well the ways to deduct the salary every month. I don't remember a month when I received full Salary. Waste of time working here.
People also ask about Concentrix Corporation's Customer Service Representatives
Is Concentrix Corporation a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 391 employee reviews, it's clear that most customer service representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Service Representatives well?
According to AmbitionBox reviews, Concentrix Corporation customer service representatives rate their salary and benefits at 3.3 out of 5, based on 391 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer service representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer service representatives, click here.
How is the work culture at Concentrix Corporation for Customer Service Representatives?
Work culture at Concentrix Corporation for customer service representatives is rated 3.8 out of 5 by 391 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer service representatives, click here.
How is the job security at Concentrix Corporation for Customer Service Representatives?
Based on 391 reviews on AmbitionBox, Concentrix Corporation's customer service representatives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Concentrix Corporation?
According to AmbitionBox, 3% of Concentrix Corporation's customer service representatives work from home permanently, 94% work from the office, and 3% follow a hybrid model, based on 30 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer service representatives, click here.
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Concentrix Corporation Customer Service Representative Reviews by Locations