Concentrix Corporation Customer Service Representative Reviews
based on 391 reviews
Updated 13 Dec, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
3.8
Company culture
3.6
Work-Life balance
3.6
Skill development
3.5
Work Satisfaction
3.3
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 391 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyβs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 391 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyβs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Concentrix Corporation Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
391 reviews found
Sort by:
Popular
Customer Service Representative in
Kolkata
Full Time
Β Β·Β
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2023
Likes
Work culture and supportive team managers
Dislikes
Salary package was very less
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
Β Β·Β
Customer service representative Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2019
Likes
It's my first job
Dislikes
It's my first job and I have very good experience in the Company.Company environment make you all around developed by its environment. π
Work Details
Work days:Β Monday to Saturday
(Flexible Timings)
What people are saying about Concentrix Corporation
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2023
Likes
Do not like it
Dislikes
Do not like it
Work Details
Work days:Β Monday to Friday
(Strict Timings)
Work related travel:Β This job involves
Travel Within City,Β Travel Within Country.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Sep 2017
Likes
Nothing, sallery is so less.no night allowances, their annual package is including maximum incentive but we never get Maximum incentive. Package should b excluded the incentives . Transport allowances are also very less.
Naam bade darshan choote.
Dislikes
I have mentioned every thing above
Work Details
Hectic
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
Β Β·Β
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2023
Likes
good
Dislikes
none are the dislikes
Work Details
Work policy:
3 days/week from office
Work days:Β Monday to Friday
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Kolkata
Full Time
Β Β·Β
Jio telecom Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Jun 2018
Likes
Nice envitoment
Dislikes
Work life balance
Work Details
I was a customer care executive for jio voice process
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Kolkata
Full Time
Β Β·Β
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Feb 2024
Likes
Nothing much to say
Dislikes
Work pressure
Poor management
Customer Service Representative in
Pune
Full Time
Β Β·Β
Customer Service Desk Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2022
Likes
Employee centric salary on time
Dislikes
Nothing at all
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Full Time
Β Β·Β
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2022
Likes
I would definitely want to re joined if possible ,.
Dislikes
nothing
Work Details
Work days:Β Rotational Shift
(Flexible Timings)
Customer Service Representative in
Chennai, Fortune towers, Kovilambakam.
Full Time
Β Β·Β
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2023
Likes
Very great palce to work with this company cluture and also it is employee centricity company..
We can talk or discuss with higher officials freely without any hesitation and
Trainners also very affable in nature
...,
We can really enjoy this work culture
Starting from training period the team will support us in each and every phase
Training period will be awesome. We throughly enjoyed our training period
And our supporting staffs also very friendly in nature .....Read More
Dislikes
Dislikes mainly depends upon the process what we are working in
It's not about company ..
Customer Service Representative (working remotely)
Full Time
Β Β·Β
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Nov 2023
Likes
All good
Combined wotk
Dislikes
Pay cycle
Have to increase salary
Work Details
Work days:Β Monday to Friday
(Flexible Timings)
Work related travel:Β This is a desk job.
Customer Service Representative (working remotely)
Full Time
Β Β·Β
Customer care services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2023
Likes
Great company...i thought I I wouldn't applied for cnx after graduation...it was best experience I had with this MNC Bpo co. Managers and colleagues are friendly. Environment is very positive here...no pressure...the company will give you chance if you failed or not performing well..I was in Amazon process n it was great ..
Dislikes
Only there is issue with the salary..it is the little amount they offer and give you..
If anyone wants the best without pressure kinda job..just give interview in this company..n show them the salary slip whr u r gettting handsome pay so that they can pay you that much.
Customer Service Representative (working remotely)
Full Time
Β Β·Β
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Culture
Work environments
No
Na
No
Dislikes
Salary
Learning
Na
No
Na
Work Details
Work timings:Β Flexible Timings
Work related travel:Β This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Contractual
Β Β·Β
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 11 Oct 2023
Likes
I like how they try to balance out the work life by initiating various cultural activities. Also some of the seniors are really helpful and friendly.
Dislikes
There is too much politics inside the organisation. You dont knw whom to trust. You don't get recognised for ur hard work instead the employees who are on good terms wid the seniors enjoy perks and numerous benefits including job security.
People also ask about Concentrix Corporation's Customer Service Representatives
Is Concentrix Corporation a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 391 employee reviews, it's clear that most customer service representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Service Representatives well?
According to AmbitionBox reviews, Concentrix Corporation customer service representatives rate their salary and benefits at 3.3 out of 5, based on 391 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer service representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer service representatives, click here.
How is the work culture at Concentrix Corporation for Customer Service Representatives?
Work culture at Concentrix Corporation for customer service representatives is rated 3.8 out of 5 by 391 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer service representatives, click here.
How is the job security at Concentrix Corporation for Customer Service Representatives?
Based on 391 reviews on AmbitionBox, Concentrix Corporation's customer service representatives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Concentrix Corporation?
According to AmbitionBox, 3% of Concentrix Corporation's customer service representatives work from home permanently, 94% work from the office, and 3% follow a hybrid model, based on 30 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer service representatives, click here.
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Concentrix Corporation Customer Service Representative Reviews by Locations