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3.8

based on 25k Reviews

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Concentrix Corporation Customer Service Representative Reviews

based on 392 reviews
Updated 21 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.8

Company culture

3.6

Work-Life balance

3.6

Skill development

3.5

Work Satisfaction

3.3

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Service Representative Reviews

392 reviews found

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Top Concentrix Corporation Customer Service Representative Interview Questions

Q1. What do you know about bpo and why bpo?
View answer (1)
Q2. In how many ways you can show that difference from the ... read more
View answer (1)
Q3. What do you know about customer service
View answer (1)
Q4. What are the customer serviceKPI
View answer (1)
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People also ask about Concentrix Corporation's Customer Service Representatives

How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.9 out of 5, based on 392 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.3 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.8 at Concentrix Corporation by 392 employees. While job security is rated 4.2 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
Is work from home available in Concentrix Corporation?
According to AmbitionBox, 3% Concentrix Corporation employees work from home permanently (based on 31 AmbitionBox reviews in last 6 months).

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Work Policy for Concentrix Corporation Customer Service Representative

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Workplace policy may vary based on Department, Designation and Location.

based on 31 reviews in last 6 months

Work from office

Work from office

94%
Permanent work from home

Permanent work from home

3%
Hybrid

Hybrid

3%

Other hybrid work policies

3%

Gender Based Ratings for Concentrix Corporation Customer Service Representative

based on 372 reviews
4.0
Rated by 167 Women

Rated 4.4 for Job Security and 3.8 for Company Culture

women
3.8
Rated by 205 Men

Rated 4.1 for Job Security and 3.8 for Company Culture

men

Working Days for Concentrix Corporation Customer Service Representative

based on 392 reviews
Rotational Shift
69%
Monday to Friday
15%
Monday to Saturday
11%
Other
4%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Customer Service Representative

based on 392 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7am - 4pm)
66%
5%
3%
26% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Service Representative

based on 392 reviews
Day shift
Night shift
70%
30%

Business Travel for Concentrix Corporation Customer Service Representative

based on 392 reviews
No travel
71%
Within city
24%
Within country
4%
International travel
1%
Concentrix Corporation Customer Service Representative Salary
based on 1.6k salaries
₹1.1 L/yr - ₹6 L/yr
At par with the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
26 total responses
onsite
International/On-site exposure
5 total responses
freemeal
Free meal
3 total responses
healthInsurance
Health insurance
17 total responses
+5 more benefits
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