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Cognizant
Comparebased on 49.8k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Cognizant Service Manager Reviews
Rating distribution
Category Ratings
Job security
Work-life balance
Skill development
Salary
Company culture
Work satisfaction
Promotions
What employees say about Cognizant?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
44% employees reported
No travel
62% employees reported
View more detailed insights
Jobseekers also viewed
9 reviews found
Service Manager in Chennai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Many projects. Job security. Wide experience. Tier 1 company. Good performance review system.
- Job security - Good
- Work-life balance - Good
Dislikes
Slow promotions despite of excellent rating. External talents are promoted. People who continue to perform with top ratings are not given the same despite of continued tenurity. Very very slow growth. If you leave cognizant and come back after a year, you ll get promotion
- Skill development - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Service Manager in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has lots of projects, some projects are really interesting.
- Skill development - Good
- Work-life balance - Good
Dislikes
There is lot of discrepancy in increment process. In the name of bell curve even the performance is good. The working hours are increased to 10 hours, and notice period is increased to 3 months.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
What people are saying about Cognizant
Service Manager in Coimbatore
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
More unreliable targets and process
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Service Manager in Pune
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balace
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No dislike as of now
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Service Manager in Chennai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All good
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Nothing to mention
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Service Manager (working remotely)
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Experience
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Monotonous verification process after years sometimes
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Service Manager in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Service Manager (working remotely)
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You have all the oppurtunities to learn, work hard and apply in your daily routine and no need to think of limited opputunities...
- Skill development - Good
Dislikes
Making feel us insecurity everyday due to very frequent manager changes from one peoject to another is dark side of cts..
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Service Manager in Chennai
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Similar Designation Reviews
Senior Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Deputy Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture was good
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Internal politics
- Promotions - Poor
Senior Engineer in Pune
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Money
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Working from office even for 1 day
Work Details
Work policy: 1 day from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
everything
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing till now to say so
Senior Engineer in Kolkata
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid work that's fine to work
Dislikes
Incentive is high but they give less
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Deputy Manager in Chennai
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Promotions - Good
- Work-life balance - Excellent
Dislikes
Nothing to dislike as it is good
- Work satisfaction - Poor
- Company culture - Poor
Service Engineer in Chennai
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good to work Salary is low
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Time hours high
Work Details
Work days: Monday to Friday (Strict Timings)
Service Engineer in Pune
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good cluture and flexible
- Salary - Good
- Work-life balance - Good
Dislikes
Promotion are not mentioned as they told
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Engineer in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
People are terrible ,dont have respect for women associate .Managers are good for nothing .
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Sales Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I would tell the timings for work was good and it makes the employees discipline.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I can say there was not much of hike and growth
Work Details
Work policy: Depends on the project
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other Cognizant Reviews
Associate in Hyderabad / Secunderabad
Full Time
DBA / Data warehousing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good and flexibility of work pressure but it's surely depends on the project and the manager.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No recognition if you are worthy enough for promotion only depending upon seniority
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Principal Engineer in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Lots of project, so job security is there. Work-life balance (again depends on the client and project).
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Extra benefits like (insurance and term insurance etc are not up to standard.) Salary hike is very less.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Lead in Noida
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cognizant policy and benifits was good.
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Partiality, Lake support from your current supervisor when you release from any project you have to interview again many times, location was also the main concern since lake of opportunity in North.
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Processing Executive in Pune (working remotely)
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cognizant work culture is good and cognizant managers also so much helpful for the new joiners.
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
About increment method.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wfh policy is not strictly enforced unlike a few other service companies.
- Salary - Good
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Internal job movement is a hassle and I could not leave my current project even though I wanted to change for the last 6 months.
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Software Engineer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
CTS provides a good work life balance and decent salary. All other things depends on the type of project which you got.
- Salary - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
As a fresher you will be getting support projects , so be aware before choosing any project.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Processing Executive in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Atmosphere
- Skill development - Excellent
Dislikes
Promotions should be given as per the hard work and caliber of an employee . There shouldn't be any partiality for the employees from supervisors.
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Software Engineer in Kolkata
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Before Ravi Kumar , Cognizant used to be best in the business in every aspect .
Dislikes
After Ravi Kumar , Yearly hike became just formality , auto promotion has been stopped , job security reduced .
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Power BI Developer in Kolkata
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cognizant has its challenges as a workplace. While there are learning opportunities, the work environment and work-life balance heavily depend on the project, which can make the experience unpredictable. Overall, it’s not the most rewarding place to work.
- Job security - Good
Dislikes
The salary is low, promotions take forever, and the work culture isn’t great. It really depends on the project, but overall, it’s not the best experience.
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-life balance (Although it depends on project to project) Good work culture and friendly team.
- Job security - Good
- Work-life balance - Good
Dislikes
1. Salary 2. Scope to learn and apply it in project. CTS provides access to Udemy where we can enroll into courses as much as we want, but our team faced lack of opportunities to apply them in project.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Service Manager Jobs at Cognizant
- HQ - Teaneck. New Jersey., United States (USA)
- IT Services & Consulting
- 1 Lakh+ Employees (India)
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AmbitionBox has 9 Cognizant reviews submitted by Cognizant employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cognizant is the right company for you. 100% of employees reported the... working days at Cognizant as Monday to Friday. 56% employees reported the work timings at Cognizant as Strict timing. Read more- Home >
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